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JOEY Bell Tower
- Restaurants
- Edmonton, AB
About this business
Location details
10310 101 St NW, Edmonton, Edmonton, AB, T5J 4X1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
It was a slow night and even slower service. Food was
Business response:
Thank you for the great review Dan! We appreciate your time and feedback. See you again soon! Sincerely, Harlie Hewett JOEY Bell Tower
We ha booked a reservation for 5 pm so we could attend a concert for 7 pm. When being seated we we're told (by the hostess) that we had to leave by 7:30 pm due to another reservation?? Even know we felt this was a rude ask, we also felt we would already be at a concert so it wouldn't be an issue. At 6:15 pm we ordered a final round of drinks and asked for our bill, not even 5 mins later the same hostess came to our table and told us we needed to finish up and leave so they could get the table ready for another reservation at... read more
Business response:
Hello Daniel, Thank you for taking the time to share your feedback. I sincerely apologize for the experience you had while dining with us—this is not the standard of service we aim to provide. I would really appreciate the opportunity to connect with you directly and see how we can make this right for you on a future visit. I’ve shared my contact information below and look forward to hearing from you. Warm regards, Harlie Hewett General Manager JOEY Bell Tower
Arrived 7 minutes before two groups get seated and was served after both of them. Then told waitress that a wanted a couple of raw sugars with coffee still forgot and wait awhile and coffee got cold
Business response:
Hello Ken, Thank you for taking the time to share this feedback with us. We take feedback very seriously and would love the opportunity to make your next time at JOEY Bell Tower up to our standard. I look forward to hearing from you, Sincerely, Harlie Hewett General Manager JOEY Bell Tower
2nd bad experience at this location, when spending over $100 for an evening out would expect better service. 1st, had a reservation, many empty booths for better view of the game, was told all booths were also reserved. Instead was given a high table squirreled away with poor view of tvs. Some of the "reserved" booths remained empty for over an hour. Would expect a first come first serve when it comes to table preference for reservations. Reason for booth request was 1 guest had a bad knee injury which high table chairs agg... read more
Business response:
Thank you for taking the time to share your experience. I’m truly sorry that your evening fell short, particularly with seating comfort, wine availability, and service timing. That’s not the experience we want for our guests, and your feedback is important to us. We’d really appreciate the chance to follow up with you directly and learn more. Please reach out so we can connect and make things right. Sincerely, Harlie Hewett General Manager JOEY Bell Tower
EDIT: Reached out to management and they never responded to rectify. Good job! Our experience was extremely disappointing. We had at 9:45 pm reservation and I had showed up before the rest of my party. Upon being seated shortly after 9:45 pm, I sat by myself awaiting the arrival of my party as they were running late. As I was waiting, other people were getting seated around me. I continued to wait for a server to come by and drop off waters. Not one server acknowledged me. There was a group of them standing a few feet away f... read more
Make a reservation for my family and I, nice seetign but hiorrible service and food. Back to mayfelid common once it’s reopened.
Was good but the 60 dollar ribeye cut had about 4 ounces of fat on it so wasn’t really a 12 ounce steak
Business response:
Hello Mack, Thank you for the great review and the feedback on the Ribeye. We had received this feedback before, and have recently switched our Ribeye to an amazing 14oz cut to ensure this never occurs for you. I would love the opportunity to invite you back in for a Ribeye on us to make this right! Please reach out and we will get this set up. Sincerely, Harlie Hewett General Manager
Frequently asked questions about JOEY Bell Tower
How is JOEY Bell Tower rated?
JOEY Bell Tower has a 4.7 star rating with 8,150 reviews.
When is JOEY Bell Tower open?
JOEY Bell Tower is closed now. It will open at 11:00 a.m.