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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
After sitting there for a 1/2 hour thankfully another server noticed we hadn’t been helped and came over to take our drink order and later our food order. Not sure what happened to our server.
Business response:
Hello Opentable, Thank you for choosing JOEY for your experience and taking the time to leave your review. We would love to discuss your feedback further, as it helps us improve our service standards and provide a better experience for our guests. Please email us at mbliss@joeyrestaurants.co m at your earliest convenience. We look forward to hearing from you soon, The JOEY Restaurant Team
Visiting from the Yukon…always a go to for the lettuce wraps when we are in Vancouver! Server was awesome despite hurting herself earlier in the day!
Business response:
Hello Opentable ! Wow, 5 stars! We are so happy that you enjoyed your experience with us. We look forward to hosting you again soon. Best, JOEY Restaurant Group
We had reservations and I requested a "nice table on the patio". We got to the restaurant and were told that the patio was first come, first served - and that they were running a 30 minute wait for outside seating. So, we ate inside. It was an OK table, but in the bar and very noisy. Our server was excellent and made up for some of the disappointment about the table location. Overall, it was a very good meal, but outside seating would've made it even better.
Business response:
Hi SFRBGKY, Thank you for taking the time to leave us a rating! I am glad you enjoyed the service. Our patio is first come first serve and does tend to fill up fast. If you would ever like to make a reservation in our dining room which is a quieter ambience, please feel free to reach out to me directly at mbliss@joeyrestaurants.co m. Hope to have you back soon! Melissa (JOEY Burrard Assistant General Manager)
We were well looked after and enjoyed a delicious lunch.
Business response:
Hi Triciac ! Thank you for the review! We are happy to hear we hit the mark for you. We look forward to seeing you again soon! Best, JOEY Restaurant Group
Service was excellent but we were a bit disappointed in the menu. Crispy chicken sandwich appeared to be a bit over-cooked.
Business response:
Hi Martinv , Thank you for taking the time to leave a review. We would love the opportunity to provide a better experience for your next visit. If you could email us at mbliss@joeyrestaurants.co m at your convenience, we would greatly appreciate your feedback. We look forward to hearing from you soon, The JOEY Restaurant Team
Met with long time friends from Paris. Chose Joeys for the gluten-free options. Good meal over all, especially the lettuce leaf appy w spicy shrimp. Place was busy so, by the time our server got back to us we had decided agsinst ordering wine. Noise level was extreme for me(I wear hearing aids) making conversation difficult. My throat ached the next day from shouting to make myself heard.
Business response:
Hi Rick, Thank you for taking the time to leave your review! We rely on reviews like yours to keep raising our standards. I can understand that a noisy environment might have been challenging. We don't typically make reservations but given your circumstance I would be happy to make an exception. The patio would likely be a quieter environment.If you would like to make a reservation, please email me at mbliss@joeyrestaurants.co m. Melissa Bliss Assistant General Manager
Great outdoor open patio deck with large sun umbrellas. The tuna poke bowl and the chicken lettuce wraps were great. Thanks Melissa and it was unfortunate that I could not meet you. But the other salary stuff did not know I was there and didn’t come by to say hello.
Business response:
Hi 604XFR, I am glad you enjoyed your visit. I am disappointed that you were not spoken to by our salary team. I am back from vacation and typically work Monday- Friday. Is there a time you might be close to Burrard? I would still very much like to meet you and hear any feedback you might have.
The food was quite good and large servings. Nice variety of selections and not over the top price wise. Our server, Linda, was very nice and did a super job. Only negative was bit noisy.
Business response:
Hi Criag, Thank you for taking the time to leave us a rating! I am so happy to hear you enjoyed the the steak and ravioli, and I will pass this along to our back of house team. On Friday nights our restaurant does tend to be slightly louder. If I can set up a reservation for you during the week , please feel free to reach out to me directly at mbliss@joeyrestaurants.co m. Hope to have you back soon! Melissa (JOEY Burrard Assistant General Manager)
The Hostess came across as very indifferent and cold. When I mentioned that we had a request for a patio table and that when I had even called the restaurant earlier they said that the request was already noted on our reservation. Assuring us that we would get a patio table. But open arrival they offered us lounge table and when I said we had requested patio table the hostess just said “we don’t accept reservations for patio!” This was frustrating to say the least as we then had to wait a while for a patio table. Our server ... read more
Business response:
Thank you for taking the time to leave us a review. We take feedback very seriously at Joey Burrard. I apologize that our guest service team came across as indifferent. We always aim to have genuine warmth and care in every thing we do and it sounds like we definitely missed an opportunity. I would like to invite you back to our restaurant for a better experience. If you would like to set up a reservation in the future please don't hesitate to reach out to me directly at mbliss@joeyrestaurant.co
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.6 star rating with 10,459 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.