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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
It was very busy and I think they didn’t have enough staff on cause it took a while to get service. Don’t think it was the servers fault
Business response:
Hi Matt, I'm disappointed to hear about your experience with the wait times during your visit. We sincerely apologize, as this is not the level of service we aim to provide. Feedback like yours is taken very seriously, as it helps us identify areas for improvement and ensure a consistently excellent experience for our guests. I would love the opportunity to discuss your experience further and find a way to make your next visit to JOEY Burrard a better one. Please feel free to reach out to me directly at kelsey.bryant@joeyres... read more
This 3 stars is based entirely on food. The food was delicious, but the service was awful. Our waiter was snippy, rushed, and rude. The appetizers were barely at our table when the mains arrived, and then he took away the appetizer plates because they had placed the 6 of us crowded around a small table and we weren’t even done eating the appies yet. In less than 60 minutes we were done. We waited with empty glasses, no check in at all. Worst birthday meal experience. Won’t be back. To top it off they didn’t even mark me in a... read more
Business response:
Hi Kim, Thank you for sharing your feedback with us. We sincerely apologize for the service you received during your recent visit. What you described — rushed service, lack of attention, and issues with your reservation — is not the experience we aim to provide, especially for a special occasion like a birthday. We take feedback like yours very seriously, as it helps us identify areas where we can improve and ensure all guests feel well cared for. I would welcome the opportunity to discuss your visit further and see how we c... read more
Very good service and food and atmosphere for my wife and I
Business response:
Thanks for the positive feedback, Arman! We sincerely value your kind words about our service, food, and atmosphere at JOEY Burrard. Looking forward to hosting you again soon! Kelsey Bryant Guest Service Manager JOEY Burrard
delicious food as always and good service - always a go to
Business response:
We're overjoyed to hear that you enjoyed the delicious food and good service at JOEY Burrard. Thank you for making us your go-to spot! Kelsey Bryant Guest Service Manager JOEY Burrard
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 15,862 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.