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JOEY Kelowna
- Restaurants
- Kelowna, BC
About this business
Location details
2475 BC-97 #300, Kelowna, Kelowna, BC, V1X 4J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
We sat outside the music was blaring with the road noise it was unbearable. Service was slow and the food mediocre at best.
Business response:
Hi Janet, Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants.co m. I look forward to hearing from you, Cailan Mitchell Guest Service Manager
The service could have been more professional. Took long to get food. Sangria should not be served in a drink glass.
Business response:
Hi Linda, Thank you for the review! We strive to provide the best hospitality and service possible.Your response means a lot to us so if you ever have additional feedback, please don't hesitate to email me at cailan.mitchell@joeyrestaurants.co m. Hope to have you back soon! Cailan Mitchell Guest Service Manager
Terrible service
Business response:
Hi there! We are so sorry to read that you did not enjoy your experience with us, but would love the chance to speak with you more about what occurred during your visit. Please reach out to ksmales@joeyrestaurants.co m if you could. We look forward to hopefully speaking with you soon! Have a wonderful day, JOEY Kelowna Team
Food always good. Music choices and sound level not appreciated.
Business response:
Hi Pat, Thank you for taking the time to leave us a rating! We appreciate your feedback. Hope to have you back soon! JOEY Kelowna Team
I understand that having staff is a problem of the unusual times we are a living through. However, I was disappointed with the service we received from beginning to end. If a person cannot even say hello to the customers and smile at the start of occasion...poor in my opinion. The service was well below the standard I have come to expect at Joey's...based on many visits over a number of years.
Business response:
Hello! Thank you for taking the time to leave this review. We are so sorry to read about your experience but would love the opportunity to speak with you more about it. If you could please reach out to ksmales@joeyrestaurants.co m we would very much appreciate it. Hope to hear from you soon! All the best, JOEY Kelowna Team
I had an onion allergy on my reservation. I advised again and waitress checked with The chef and the pasta, spaghetti entree was said to be onion free. However, by the time I got home I knew that something in that dish had onion. It could have been the sauce, which could have had onion powder but they should be aware what ingredients are in their food. We have eaten there before and will go back, but I will ask more questions of them.
While our server was”okay, food prices are too high for quality and quantity of food you receive. Ribs tasted like bbq sauce - nothing special or flavourful and were warm when brought out. With so many other choices available, I would suggest dining elsewhere
Business response:
Thank you for taking the time to provide your feedback. I sincerely apologize that your experience was not great, as customer experience and satisfaction is our priority. Best, Brian Plummer JOEY|Kelowna
Customers walking around without masks and no one enforcing it. The previous time people were table hopping and again no one stopped it. We won’t be going back.
Business response:
Opentable Diner , We take feedback very seriously and genuinely want to thank you for bringing this to our attention. We are so sorry that we fell short on an exceptional experience for you. Best, JOEY|Kelowna
Frequently asked questions about JOEY Kelowna
How is JOEY Kelowna rated?
JOEY Kelowna has a 4.8 star rating with 10,260 reviews.
When is JOEY Kelowna open?
JOEY Kelowna is open now. It will close tomorrow at 1:00 a.m.