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JOEY Kelowna
- Restaurants
- Kelowna, BC
About this business
Location details
2475 BC-97 #300, Kelowna, Kelowna, BC, V1X 4J2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I indicated it was a special birthday celebration in advance however it wasn’t acknowledged. It was very busy and servers were busy however I was disappointed 75 & 85) brother & sister celebration.
Business response:
Good Afternoon Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants. I look forward to hearing from you, Cailan Mitchell Manager
Very meh. Got there and despite having a reso was sat at a dark corner lounge seat that needed to be prepared before we sat down. The table was served by the bartender, too. Despite his best efforts it was impossible for him to be the bartender and take care of our table well. The food was meh. I had butter tofu, which was terrible compared to an traditional Indian restaurant - maybe that’s my fault for ordering an Indian dish at a non-Indian restaurant. My friend had the chicken parm, which looked like hospital food and ap... read more
Business response:
Hello, Thank you for taking the time to leave a review. We take feedback very seriously and genuinely want to thank you for bringing this to our attention. If you could email me at cailan.mitchell@joeyrestaurants, I would like to discuss this further. I look forward to hearing from you, Cailan Mitchell Manager
Steak was not tasty, service was mediocre, salads delivered with meal rather than before. 3 of the people out of 4 rated their meal below expectation. First time I have every been disappointed at Joeys. Considering the money spent and the overall experience it may be a while before any of us return.
Business response:
Hi Nhapy, Thank you for taking the time to provide your feedback. I sincerely apologize about your experience, as guest experience and satisfaction is our top priority. I’d love the opportunity to connect with you regarding your experience here at JOEY Kelowna. Please email me at cailan.mitchell@joeyrestaurants.co m. Cailan Mitchell Manager
Service and food is always good. Some of our food items were cold when we revived our meals. Took a long time to receive our food and even longer for dessert. Restaurant was busy but our service was not quite as good as we usually receive. We have been coming for years and find that food is not as warm as it should be for the prices.
Business response:
Hi Lynn, Thank you for the review! We strive to provide the best hospitality and service possible.Your response means a lot to us so if you ever have additional feedback, please don't hesitate to email me at cailan.mitchell@joeyrestaurants. Hope to have you back soon! Cailan Mitchell Manager
Our service was terrible, we had to ask 2 people to take our order. Our server never once asked how the meal was - we watched him chatting it up with other tables while we waited. The worst was when he was at our table and my boss was paying her bill - we had 2 separate bills, she paid the one and then he turns around and says someone is at the door and I think they need my help more and leaves with the machine - we waited about 5 more minutes before he came back so we could finish paying. I have never had such poor service,... read more
Business response:
Hi Stacey, Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants.co m. I look forward to hearing from you, Cailan Mitchell Manager
We sat outside the music was blaring with the road noise it was unbearable. Service was slow and the food mediocre at best.
Business response:
Hi Janet, Thank you for taking the time to leave your review. I apologize your experience was not up to our standards, and we’d love the opportunity to provide an exceptional experience for your next visit. Please email me at cailan.mitchell@joeyrestaurants.co m. I look forward to hearing from you, Cailan Mitchell Guest Service Manager
Frequently asked questions about JOEY Kelowna
How is JOEY Kelowna rated?
JOEY Kelowna has a 4.8 star rating with 10,259 reviews.
When is JOEY Kelowna open?
JOEY Kelowna is open now. It will close tomorrow at 1:00 a.m.