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JOEY Rideau
- Restaurants
- Ottawa, ON
About this business
Location details
50 Rideau St, E106, Ottawa, ON, K1N 9J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I have already sent a note to Brianne about the experience.
Upon arrival, we told our waiter that we were in no rush. However our drinks were slow to come, arrived after our appetizers were already served and our meal arrived before our appetizers were done. Everything was out of sequence and the timing of everything was awful. The food was okay but not as good as other times or other locations. It was disappointing
Service was bad, it was like our server was ignoring our table & it was hard to order things. He saw us once when we were seated and once to pay our bill. The manager took care of the rest of the interactions.
We had an extremely disappointing experience at JOEY Rideau that unfortunately overshadowed what was otherwise a great one-night stay in Ottawa. We arrived for a confirmed reservation and still waited about 10 minutes to be seated, despite the restaurant being roughly half empty. We were seated at a table without cutlery, glasses, or napkins, which wasn’t corrected for several minutes. Service was very slow from the start. It took a long time just to order, and nearly 45 minutes for appetizers to arrive. Even then, we still ... read more
I’ve been to Joey Rideau many, many times with my family. We come in for an early dinner reservation at 5pm and try to be quick about it. This was a big ask for our server that took 25 minutes to even approach us for our order. We also never got the usual water, even when we asked for it. We ordered several appetizers which arrived at the same times as our dinner, we could barely fit all the food on our table. Also, I ordered a cocktail, which turned out to be too sweet, different from how it’s usually made. When I told this... read more
I have enjoyed dining at Joeys many times in the past. Last night the service was poor. I had the lettuce roll ups and asked for more lettuce which I got but didn’t finish. It was never removed and was still sitting on the table when I left. My dirty main course plate was also sitting on the table when I left. I was never asked if I would like a dessert or coffee When I was half way through my main course I ordered another glass of wine. I ate slowly waiting for it to come, I ate slowly but was almost finished when it arrive... read more
There was frustration about the speed of service The table was for 6 ostensibly and it was very crowded
Quite disappointed with the service, having to ask multiple times for water, being served extra dishes we didn't order... Overall a poor service. The food was great though.
The food was good, and the bartender really made up for the poor service at the door. We had booked for the lounge but were brought to the dining area. When we mentioned this to the woman seating us, she snapped that she “doesn’t do the seating” and that we’d have to speak to the host. No problem — we did. We were then told that seating “isn’t promised, just a suggestion,” which I understand. However, there were six open tables in the lounge, and other guests with reservations seemed to be seated according to their preferenc... read more
Frequently asked questions about JOEY Rideau
How is JOEY Rideau rated?
JOEY Rideau has a 4.6 star rating with 11,053 reviews.
When is JOEY Rideau open?
JOEY Rideau is open now. It will close tomorrow at 1:00 a.m.