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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Music was too loud Grace our server was excellent
Business response:
Hi Mark, Thank you so much for your review! We are so glad we were able to provide you with a 5-star experience! We look forward to welcoming you back soon! Best, Maddy Adams | Hospitality Manager
We always enjoy this location. However, we are finding the music level is much louder and making it quite challenging to have a conversation with other people at the same table. This is frustrating as we find ourselves yelling across the table. Food was satisfactory, specifically the Mediterranean bowls which lacked flavour.
Business response:
We acknowledge your feedback regarding the loud music level and lack of flavor in the Mediterranean bowls. Thank you for sharing your experience.
It was my birthday, we ordered sharable apps, mostly finger food like chicken wings. We had to asked for wet hand wipes, extra napkins… this should just come to the table automatically with this type of finger food especially considering the washrooms are quite the trek upstairs away from the main dining seating on the main level. No dessert menu, coffee or tea was offered after or even a candle in a small treat to spilt. Quite disappointing. Won’t celebrate a birthday here again.
Business response:
We take your feedback seriously about your birthday experience. Missing napkins and celebration acknowledgment fell short. Please contact us at (647) 748-5639.
Business response:
We are sorry to hear about your experience. Please contact us at (647) 748-5639 to discuss your concerns.
Business response:
We are sorry to hear about your experience. Please contact us at (647) 748-5639 to discuss your concerns.
Server was not attentive. Barely came around to check on us. Had empty drink glasses on our table, walked right passed us without checking in.
Business response:
Please accept our apologies for the poor service. Your feedback about our server's attentiveness is valued. Please contact us at (647) 748-5639.
Business response:
We are sorry to hear about your experience at JOEY Sherway. Please feel free to contact us at (647) 748-5639 to discuss further.
Food is consistent. Drinks are phenomenal-as always when you go to Joeys. However, a little disappointed with this experience. I booked a reservation a few days prior, and was going with 4 of my girlfriends to celebrate my mini bachelorette. I specifically chose a table in the upstairs lounge for us on Saturday night. When we arrived on the night of, the hostesses informed us that they had a party of 20 upstairs and that we had to sit in the main lounge instead. What was the point of being able to pick where we wanted to sit... read more
Business response:
Hi Natalia, Thank you so much for your review! We look forward to welcoming you back soon! Best, Maddy Adams | Hospitality Manager
Server was great … he was the best part I told them this was for my wife’s birthday and this was family dinner. Instead of putting in a nice quiet area they put in the bar area. I asked to be moved and they moved us just over a few tables. I would not recommend it for family dinners
Business response:
Hi Kevin, We're glad to hear the server stood out and helped make the evening better. We're sorry the seating near the bar disrupted your wife's birthday and family dinner. We appreciate you telling us what happened. If you consider giving us another try, please call when booking and let us know you'd like a quieter table so we can note the request. Best, Maddy Adams | Hospitality Manager
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,074 reviews.
When is JOEY Sherway open?
JOEY Sherway is closed now. It will open at 11:00 a.m.