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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I’ve Been to this location a few times now, this is the first time we didn’t get great service. We had to wait to get Ice and lemons for our water. Appetizer; lettuce wraps came we didn’t get side plates or tongs (came when we were almost done eating). No steak knife. The service wasn’t the greatest
Business response:
We apologize for falling short in providing you with great service during your recent visit. Your feedback is important to us. Please feel free to reach out to us at (647) 748-5639 to discuss your experience further.
I understand it was busy, food came fries and burger cold, cauliflower not cooked throughout, steak frites not cooked to proper temp.
Business response:
We are disappointed to hear about your experience. Please accept our apologies. Feel free to reach out to us at (647) 748-5639 to discuss this further.
Business response:
We are disappointed to hear about your experience at JOEY Sherway. Please feel free to reach out to us at (647) 748-5639 to discuss further.
Business response:
We're concerned to hear about your experience at JOEY Sherway. Please contact us at (647) 748-5639 to discuss further.
Would not recommend on busy occasions such as Mother's day or Father's day.
Business response:
Good morning Varsha, I am so sorry for your experience. I am personally reaching out to you directly now to apologize. Victoria Haufek Assistant General Manager
Made reservations at 630 for 6 people. Reservation stated complimentary drink at the door..They had drinks service at the door that was being handed out to folks but not one person in our party was asked of they would like one. My Wife and Friend went up and asked for one for us but they said they were out but 2 minutes later they were handing them to new guests. There was no mention of it coming shortly. Next, they told us due to Mother's Day it was a 2 hour limit. We were okay with that until it took over a half hour to o... read more
Business response:
Good morning Mike, Thank you for choosing us to dine with. I am sorry to hear how the dinner went. I am emailing you directly now to personally apologize. Victoria Haufek Assistant General Manager
Poor service, limited app choices, long wait time for food and drinks
Business response:
Hi Khitam, Thank you for letting us know, I am reaching out to you directly now. Victoria Haufek Assistant General Manager
Server was very attentive and nice. Ambience, very dark and noisey. Lots of kids surprisingly. Value for food was not great. Small portions. Lots of filler items, or lots of lettuce and noodle for chicken wraps very small pieces and overall portion of chicken. Portion of pasta very small for the price. Likely a sign of our economic times and the cost of food. Likely won’t go back until our economy improves.
Business response:
Thank you for your feedback. We appreciate your detailed insights and will take them into consideration for improvement.
Service pretty poor. Food not great and very expensive.
Business response:
Hi Craig, Thank you for your honesty, I am reaching out to you directly now to apologize Victoria Haufek Assistant General Manager
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,074 reviews.
When is JOEY Sherway open?
JOEY Sherway is closed now. It will open at 11:00 a.m.