This profile has been claimed by the business owner or representative.
JOEY U-Village
- Restaurants
- Seattle, WA
About this business
Location details
2603 NE 46th St, University Village, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
Service was subpar from the start. We waited a long time just to get water, and when it finally arrived, it was served in half-filled glasses and was warm. Throughout the meal, the server struggled to provide even the most basic level of service—forgetting our drink orders and failing to check in. Overall, the experience did not match the price point of the meal. Disappointing and not worth the cost.
Business response:
Thanks for visiting us, Adam. We're truly sorry to hear about your experience at JOEY University Village. We pride ourselves on our service and it's clear we missed the mark during your visit. We understand how frustrating it can be to wait for your drink order and receive it in half-filled glasses. We also apologize for the warm water and the delay in the meal. I would love the opportunity to invite you back as my guest. I will share my email address privately. I look forward to hearing from you and hope you'll give us anot... read more
Food is good, but quite expensive for what you get. Felt like a poor value; $9 for a strawberry lemonade is bad enough, but when it’s almost completely ice cubes, you just feel that you’ve been swindled.
Business response:
Thanks for visiting us, Jack. We appreciate your feedback. We're glad to hear that you enjoyed our food and found it good. However, we're sorry to hear that our pricing didn't meet your expectations. We strive to provide a good value to all our guests and your feedback helps us to improve. We would love the opportunity to serve you again and provide a better experience. Amber M | Guest Service Manager
Food is really good but so overpriced for what you get.
Business response:
Hi Heather, Thank you for taking the time to review your meal at JOEY University Village. We're thrilled to hear that you enjoyed our food and found it to be good. We understand that you found our pricing to be high and we appreciate your feedback as it helps us identify areas where we can improve. We strive to provide our guests with a dining experience that matches the value. We look forward to welcoming you back soon! Amber M | Guest Service Manager
Horrible service, slow ! Very expensive and the good is just ok. We ordered sushi, the Chicken lettuce wraps were the best thing we ordered. We ordered the pork chop and it was overcooked and dry, just horrible. I am tired of Open Table recommendations!!! 3 the disappointed by restaurant Open Table recommended!
Business response:
Thanks for visiting us, Tami. We're sorry to hear that your experience at JOEY University Village didn't meet your expectations. We appreciate your feedback and will certainly look into this further for ways we can improve. I would love to hear more about your experience and invite you back as my guest. I will share my email with you privately. I look to hearing from you! Amber M | Guest Service Manager
Food was just average at best. Over priced for what you get. Wouldn’t go back.
Business response:
Hi Darryl, Thank you for taking the time to share your feedback with us. We're sorry to hear that your dining experience at JOEY University Village didn't meet your expectations. We strive to provide our guests with high-quality food and service, and it's disappointing to hear that we fell short during your visit. We will certainly take your comments into consideration as we continuously work to improve our offerings and customer experience. We hope you would reconsider and give us another opportunity to serve you better in ... read more
This place was trash. The steak sandwich salty AF. The seafood dip, eww. The fries were cold. Not coming back again
Business response:
Hi Matthew, We're really sorry to hear about your experience at JOEY University Village. It's disheartening to know that our food didn't meet your expectations. We pride ourselves on the quality of our dishes and it's disappointing to hear that you found them to be lacking. We appreciate your feedback and we'll certainly take it into account as we continually strive to improve our offerings. I will share my email privately. I would love to connect and invite you back as my guest. I look forward to hearing from you! Amber M |... read more
I have been to Joey's kitchen several times and I go simply for the Ahi Tuna Salad which is pretty good. Overall the food came pretty fast. However, for a simple little burger and lousy fries it is pretty expensive. My main complaint is that the service is TERRIBLE. The host was nice but the waitress was horrible. She kept trying to push us to buy drinks and upgrade things etc. Very attentive at trying to get us to buy things but not about the actual experience of the meal. Never came to ask us if the food was ok, never ca... read more
Business response:
Thank you for taking the time to share your feedback. While I’m glad you’ve enjoyed our Ahi Tuna Salad in the past, I’m truly sorry that the rest of your experience fell short. The service you described is not reflective of our standards, and I’ll be following up with the team to ensure it’s addressed. I’d love the opportunity to make this right and show you the five-star experience you deserve. Please allow me to personally invite you back as my guest—I’d be happy to start your visit with a couple of appetizers and drinks o... read more
Frequently asked questions about JOEY U-Village
How is JOEY U-Village rated?
JOEY U-Village has a 4.8 star rating with 13,166 reviews.
When is JOEY U-Village open?
JOEY U-Village is open now. It will close tomorrow at 12:00 a.m.