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JOEY University Village
- Restaurants
- Seattle, WA
About this business
Location details
2603 NE 46th St, University Village, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
The service was pretty lackluster considering how much the dinner cost (over $100 a person). We were asked about drinks one time while having dinner. We asked for a box and simply did not get it. We were promised something for my friend's birthday and did not get it. I don't even really care that there was no cake but don't promise something and then just forget about us. The food was good but everything was overpriced.
Business response:
Hi Matthew, We're sorry to hear about your experience at JOEY University Village. We appreciate your feedback and we're sorry for the service issues you encountered. We strive to provide exceptional service and it's clear we fell short during your visit. We also regret that your friend's birthday celebration was overlooked. We're glad you enjoyed the food, but we understand you felt it was overpriced. Please contact me at the email provided separately. I would love the opportunity to invite you back as my guest and give you ... read more
This was a birthday dinner and it was not great. Do not go here if you have allergies/sensitivities. They can not accommodate. My husband was able to get a plain salmon but when told no dairy they grilled it in butter. They missed a couple of items we ordered too. Then when given a glass of wine there was dripping at the bottom of the wine glass. This happened twice. The second time it dripped on my phone and then on my jeans. Disappointed in the whole situation.
Business response:
Thanks for visiting us, Melissa. We're sorry to hear about your experience. We understand how important it is to accommodate dietary restrictions and allergies. We apologize for the missed items and the issue with the wine glass. We'll address these issues with our team to ensure they don't happen again. I would love the opportunity to give you the experience you deserve and invite you back as my guest. Please reach out to me, I will send my email address to you privately. I look forward to hearing from you. Thank you once a... read more
Agonizingly loud music - have to scream to talk to table mates
Business response:
Hi Helen, Thanks for visiting us at JOEY University Village. We're sorry to hear about your experience with the music. We understand how it can affect the dining experience and we'll definitely take your feedback into consideration as we continuously strive to improve our guest's experiences. We're glad to know that you enjoyed the food and service. We hope to host you again soon. Amber M | Guest Service Manager
Very slow service. Party of 4, but the 4th entree came out 10 minutes after the first 3. Paper napkins. When a steak is $76, there should be cloth napkins. Cocktails delivered 30 minutes after ordering. I can’t recommend
Business response:
Hi Dorothy, Thanks for taking the time to leave us a review. We're sorry to hear about the service speed. At JOEY Kitchen, we strive to provide our guests with exceptional service and we regret that we didn't meet your expectations this time. We'll definitely take your feedback into consideration as we continually work to improve our services. We hope to have the opportunity to serve you better in the future. I sent you my email address on my last response. I'd love the opportunity to invite you back as my guest. I look forw... read more
Service and ambiance were good at lunch. My fish tacos were terrible. No fish to be found; just crusty small, bead-like balls of batter, topped with maybe a teaspoon of guacamole and a couple of thin slices of radish and a few shreds of cabbage. The fires that came with were barely warm when they reached the table, and not very good. Waaay overpriced for what I got. At a minimum fish tacos should have something identifiable as fish in them.
Business response:
Hello Borah, Thank you for taking the time to share your feedback. We're glad to hear that you found our service and ambiance to be satisfactory during your lunch visit to JOEY University Village. However, we're truly sorry to hear about your experience with our fish tacos. We also understand your concerns regarding the warmth of our fries and the pricing of our meals. We will certainly take your comments into consideration as we continuously strive to improve our dining experience. We hope you'll give us another chance to w... read more
Need to modulate noise levels to allow conversation to be heard. Lots of hard surfaces and noise amplification
Business response:
Thanks for the review, Nancy! We're glad to hear that you enjoyed our food and service at JOEY University Village. We appreciate your feedback about the noise levels and the overall ambiance. We're always looking for ways to improve our guests' experiences and your input helps us do that. We hope to welcome you back soon for a more peaceful dining experience. Amber Mittler | Guest Service Manager
Frequently asked questions about JOEY University Village
How is JOEY University Village rated?
JOEY University Village has a 4.8 star rating with 13,765 reviews.
When is JOEY University Village open?
JOEY University Village is closed now. It will open at 11:00 a.m.