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Juneau Village Towers
- Apartments
- Milwaukee, WI
About this business
Location details
1029 N Jackson St, Milwaukee, WI, 53202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Don't Rent Here! The shower has 2 settings; ice cold or scolding hot. Don't expect to sleep with all the noise. They literally have a jackhammer that shakes the whole apartment building going from 7am-3pm. Windows are broken and staff won't fix them. Heat doesn't work and neither does the A/C. Great location, awful apartment complex.
Business response:
Thank you for your review, we are sorry for the noise, however we are doing construction and improving the garage parking area. It should be done shortly. Please give us a call and we can discuss the heat and A/C. Thanks again.
Management Missed Apartment Showing Appointment I'm moving to the area from out of state, so we set up an appointment in the morning on a Saturday to tour this facility, and no one was even in the office at 10 am. We sat around for 15 minutes waiting for someone to show up before leaving. We left a message offering to stop by later that day, but didn't even get a call back. Truly embarrassing, and I'm thankful they didn't show up, because I can't be confident that the service as a tenant would be much better.
Business response:
We would like to have the opportunity to discuss and resolve your concerns so that we can turn it around. Our goal for our community is happy and satisfied residents and prospects that are interested in our community. Please do reach out to me, the co-property manager, so that I can understand and address your concerns and determine which Saturday you had an appointment and check to see what happened on our end. Thank you.
Turn and Run One of the most disappointing and aggravating living experiences I have ever had. Like mentioned in other reviews, though they have attempted to make cosmetic changes on their property this does nothing but mask the real issue this establishment has as a whole. Even in a 1 bedroom you can expect to have roommates promptly after moving in, and by roommates I mean bed bugs. When you call the management office to resolve this issue they will assist you setting up an exterminator, HOWEVER, they will charge you for t... read more
Business response:
We're disappointed to hear that you had such a negative experience at JVT. Since you left your review, we have made countless improvements that address your concerns. Our new bed bug exterminator has had fantastic results, and we are working every day (literally!) to enhance our water system (it is not shut off nearly as frequently as it once was). Our elevators are all up and running, and we apologize if you had a few experiences where that was not the case. We are constantly working towards enhancing the lives of all of ou... read more
Where do I begin? Windows leak water, be ready for a flood. Windows whistle extremely loud when windy If you call about a complaint make sure you send an email to, that way it's documented. If you don't document it you will never see anything get done. They don't care about the residence, all of them are crabby and hate they have to be there. Look for another place, my warning to you.
Business response:
We're very sorry to hear you had such a negative experience here at JVT. Since you left your review, lots of changes have been made here at Juneau Village. Our maintenance staff has been extremely responsive and up-to-date with filling work orders issued by tenants. We are always striving to hire motivated staff to treat tenants with respect, courtesy, and care. On behalf of the JVT staff, I apologize that you had such a negative experience with us. If we can do anything further to improve our property, please let us know at... read more
Nope. So many things to complain about with this apartment..if you don't feel like reading them all, just take away from this review that moving in to not only JVT, but ANY KATZ PROPERTY is the worst decision you could make. Here's why: I was showed this apt. last summer, and at first glance, it was awesome. We were offered $500 off first months rent. Our lease for our previous apartment was up in July, but we signed a June lease ONE WEEK after viewing the apt at JVT to take advantage of the $500 off (you had to sign the lea... read more
Business response:
We are truly sorry to hear what a negative experience you had with us at JVT. We thank you for bringing to our attention that which we must improve. We are proud to assert that our staff has been hard at work improving our heating accommodations, and our maintenance staff is filling work orders promptly and effectively; in fact, we call tenants after their work orders are filled to ensure that all was fixed and is running smoothly. Katz Properties is committed to giving each tenant a quality home and experience. If we do not... read more
Bed Bugs-Don't live here!!!!! My roommate and I just moved to Milwaukee 2 months ago and we have already gotten bed bugs from this building. There are multiple cases open at the apartment complex, but the management refuses to take the proper action to resolve the issue. We called and left messages multiple times trying to get in contact with them and they never returned our messages. In addition to that, they broke their lease agreement by entering our apartment without giving us any advance notice. Management knew about th... read more
Business response:
We apologize for the inconveniences you encountered during your time at JVT. Bed bugs aren't fun for anyone. However, we are pleased to report that since you left your review, we have made great strides in eradicating all bed bugs and pests; our new exterminator is extremely effective. Our office and staff are working tirelessly to improve all of our tenants' experiences here at Juneau Village Towers. Please contact us at 4142727660 with any further comments, questions, or concerns you may have. Thank you for your feedback!
Bed Bugs They have bed bugs and management will do nothing to help! Don't rent here.
Business response:
If a unit on our property ever had a case of bed bugs it would be handled immediately by professionals. Bed bugs are brought into apartments and do not remain there after a series of treatments by an exterminator as long as residents cooperate with all instructions. The professionals make certain any incident would be isolated and resolved as quickly as possible! We take pride in our properties!
You pay the rent and you dont bother anyone is office you are fine but if you do the system breaks! Past 2 years were very convenient, living in one of the very few places with balcony in downtown milwaukee. But the moment I decided to move out the whole system broke. They have this blackout period where no one can move out from till feb and if you do you have to pay the rent. Got a new job at a different city and now being unable to move. Watch out
Business response:
We are sorry your situation made things difficult! We always welcome residents to find a subleaser. It is in our lease (along with most properties in Milwaukee) that there is a blackout period for moving out in the wintertime. We hope you had a great move and found a wonderful new place to live!
Worst Value. Do not rent here. Everything is dirty. Everything. I was without an air conditioner for three months. Don't expect to get much (if any) of your security deposit back. Leasing office is very unorganized and does not keep track of your paperwork. They are constantly hiring new employees. What does that say about the management? Things are always broken. The change machines in the laundry rooms are always empty. If you are a MSOE student looking to get a place, please take my advice and look elsewhere. It is not wo... read more
Business response:
We are sorry to hear about your experience but hope you will give us another chance! Our office is extremely organized and our maintenance and office staff have created a strong partnership with residents to make certain things are comfortable and up to our residents' standards.
Frequently asked questions about Juneau Village Towers
How is Juneau Village Towers rated?
Juneau Village Towers has a 3.3 star rating with 264 reviews.
When is Juneau Village Towers open?
Juneau Village Towers is open now. It will close at 7:00 p.m.