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6991 East Camelback Road, Suite D300 – Office 331, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The interactions I had with Justin felt very rushed. He also did not listen very well when relaying our information to him which caused a lot of back and forth and confusion in the process. There were other people I interacted with who were much more helpful than Justin was with a lot better outcomes overall communication wise.
JUSTIN SEEMS LIKE HE PURPOSELY HELD THINGS UP (BY THAT MEANING)PAPERWORK TO APPLY OUTRAGEOUS 🤔 BOGUS LATE FEES *
This is the 5th home I have purchased in the last 14 years, and this unfortunately was my worst experience with a lender. There was one situation in particular where I realized that Justin with Velocio mortgage was a strong partner for Starlight homes, and I as the customer was not the priority. It was in regards to the appraisal of the home. I got a phone call from Starlight homes, a week before close, that the appraisal came under asking and that they are trying again, appealing the decision for a second/ third time. I... read more
1) It took too long to get approval 2) way too many documents asked 3) asking to sign for the email content as they do not trust client 4) one good thing about is good communications Thanks.
Justin Rich Velocio Mortgage LLC | NMLS# 888398 has a 4.8 star rating with 85 reviews.
Justin Rich Velocio Mortgage LLC | NMLS# 888398 is closed now. It will open at 9:00 a.m.