This profile has been claimed by the business owner or representative.
Derek Mercer NMLS#648871 My goal is to help you with all of your mortgage needs, especially new construction homes. You can rely on me to deliver the ideal combination of personalized loan options and attentive customer service. As a licensed loan representative of KBHS, I’m backed by an expert team of trained underwriters and support staff that enable me to close loans quickly. I'm passionate about helping first-time homebuyers in fulfilling their dream of ownership.
10199 Southside Blvd., Suite 100, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Review not verified by Birdeye. Learn more
Friendly, and excellent communication. I know that Derek handles tons of customers, but anytime we had a question, he responded promptly; which made us feel valued and important. That's how customer service should be anywhere! We appreciate all of his hard work that he did for us. Definitely recommend! KB should be proud to have Derek on their team!
Review not verified by Birdeye. Learn more
Good communication and good help
Review not verified by Birdeye. Learn more
Derek made the purchasing process less stressful and calming. He assured me through the process, which help me feel comfortable. He utilized all lines of communication to ensure I was able to complete necessary task. I am grateful for the KB Team.
Review not verified by Birdeye. Learn more
He always answered even outside of normal business hours.
Review not verified by Birdeye. Learn more
Have that extra support of knowing that no matter what kb home staff will be there to help you. Any questions that may raise I was able to get assistance with no problem. I'm looking forward to purchase another home in the future with kb homes.
Review not verified by Birdeye. Learn more
You are the best person who communicated every single thing in a clean way that we understood very well. Thanks a lot for being around all the time for our small questions.
Review not verified by Birdeye. Learn more
Very informative, whenever things seemed murky, Derek was always able to assist.
Review not verified by Birdeye. Learn more
My husband and I enjoyed working with Derek. He was always willing to help and walk us through any question or concerns throughout this process. Always very professional and polite just awesome to work with greatly appreciate everything!
Review not verified by Birdeye. Learn more
Derek was very professional and friendly. Extremely knowledgeable and made this process very pleasant. Thanks for everything.
KBHS - Derek Mercer (NMLS#648871) has a 5 star rating with 398 reviews.
KBHS - Derek Mercer (NMLS#648871) is closed now. It will open on Monday at 9:00 a.m.