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Derek Mercer NMLS#648871 My goal is to help you with all of your mortgage needs, especially new construction homes. You can rely on me to deliver the ideal combination of personalized loan options and attentive customer service. As a licensed loan representative of KBHS, I’m backed by an expert team of trained underwriters and support staff that enable me to close loans quickly. I'm passionate about helping first-time homebuyers in fulfilling their dream of ownership.
10199 Southside Blvd., Suite 100, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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Easiness of the entire process
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Derek was very informative and offered advice in a professional manner. Never did I have a doubt that he would he not have a servant attitude towards my needs. Great effort overall from Mr. Mercer, very pleased with the service!
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Derek was awesome !! Great response always and kept us informed with everything ! Derek and Andrea Simpson was a great duo . A process where I thought would be the most difficult, they both made it very smooth and easy !! We love and appreciate them both !
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His communication throughout the process and willingness to explain things we didn’t understand . He worked hard to get us our down payment assistance. Great at his job !!!
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Every question was answered and the experience was great
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Overall great experience. It was a little bit of a scramble toward the end, but we made it. Nothing in life is ever perfect which is human, so there is always room for improvement. I personally had no major issues, and would recommend Derek's services/expertise to others.
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Derek was very personable. If he did not know an answer to my question, he would always state he would check into it and get back to me. He never failed on his obligations.
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Yes he made my first time a breeze I would recommend him to anyone
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Mr. Mercer was an incredibly helpful resource to have during my home buying experience. He always had answers to any questions I had which, as a first time home buyer, was quite a lot. In addition to providing the information I requested in his field, he also went out of his way a couple of times to take care of things and refer me to the people I needed outside of his division. Excellent work, attitude, and communication all around.
KBHS - Derek Mercer (NMLS#648871) has a 5 star rating with 398 reviews.
KBHS - Derek Mercer (NMLS#648871) is closed now. It will open on Monday at 9:00 a.m.