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KBHS Home Loans
- Mortgage Lenders
- Irving, TX
About this business
We are committed to delivering outstanding service to our customers. Our Mortgage Loan Officers are some of the best in the mortgage industry and our partnership with KB Home provides you with a smooth experience from start to finish. Whether you are purchasing a KB Home or looking to refinance, we strive to always build lasting relationships with customers who return to us again and again. We offer competitive rates and exceptional service on conventional, government (FHA, VA and USDA), and jumbo fixed- and adjustable-rate ... read more
Location details
300 E Royal Ln # 250, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Im in a process of buying a house and gonna cancel it. They do all of mistakes, approve you for a home. Telling you you qualify and everything is good , let you sign for rate lock- and then a week before closing telling you you have problems of occupancy to approve you really gonna move to this property as a private resident , and denied you and let you pay $3500 for the rate lock if you continue with another lender or over $18,000 if you still do deal them and changing the loan to investment loan with over 7.3%. This is fra... read more
If you're buying a home from KB, please I beg you to do yourself a favor and stay away from doing your loan through their KBHS lenders. You might asume that doing everything under the KB umbrella will save you some headaches but it's the completely opposite. Their finance loan officers give zero guidance and when they make mistakes, you as the customer will have to roll with the punches and pay for their mistakes (literally you will pay money for mistakes their loan officers make). I'm a realtor, and financing my home throug... read more
Business response:
Hello, Thank you for taking the time to leave a review. We are sorry to hear about the experience you've had with us. We would appreciate the opportunity to look into the situation you described. At your convenience, please give our Customer Success Team a call at: XXX-XXX-XXXX or XXX-XXX-XXXX, option 4. Thank you, The Customer Success Team
KB Loans is the most incompetent, unprofessional, inconsiderate, and discriminatory Mortgage company in the real estate market. It is my obligation as a consumer to share our despicable experience with KB Loans and made other potential consumers aware of their unethical practices, discriminatory service, and incompetent procedures. My lady and I decided to purchase a new construction home. She's a real estate agent and I'm a computer programmer. As soon as we found out we were expecting a child; we decided to upgrade to a 4 ... read more
Business response:
This is in response to the complaint filed with your agency by ("Consumer") against KBHS Home Loans ("KBHS") wherein he claims he had a negative experience during his loan process. We have consulted with the Loan Processor as well as the Mortgage Loan Officer ("MLO") to assist with this response. We regret that the Consumer's experience was not handled with the upmost satisfaction. We assure you that KBHS takes every consumer's concern very seriously. Although every effort is made to keep an applicant informed during the... read more
Frequently asked questions about KBHS Home Loans
How is KBHS Home Loans rated?
KBHS Home Loans has a 4.9 star rating with 3,130 reviews.
When is KBHS Home Loans open?
KBHS Home Loans is closed now. It will open at 8:00 a.m.