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Josie Alvarez NMLS#1775535 My goal is to help you with all of your mortgage needs, especially new home construction. You can rely on me to deliver the ideal combination of personalized loan options and attentive customer service. As a licensed loan representative of KBHS, I’m backed by an expert team of trained underwriters and support staff that enable me to close loans quickly. I'm passionate about helping first-time homebuyers achieve their goals of homeownership.
300 East Royal Lane, Suite 250, Irving, TX, 75039, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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Josie has great communication skills. She knows this business well and deserves a raise.
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Josie communicate with me at every turn. She was patient and explained situations in detail.
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Josie was very communicative and helpful throughout our process. She understood our needs and was also able to help move our process along quickly once we expressed time constraints.
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Josie was very communicative and helpful throughout the process, and was able to help us expedite our process when we expressed concerns with our personal schedules.
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Josie and Christine were great to work it! I would highly recommend to any of my friends and family to work with Josie (and KB Homes). So far it's been a great experience!
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We have had a wonderful experience with Ms. Alverez. For her to jump in and pick up after another person was exceptional. She worked with us very close through the end process of our closing. It was like we were working with us from the beginning. I would love to thank her for being the wonderful person she is. The Johnson family.
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The overall communication that everyone had with us from the sales agent Tami and Harvry Banes to Josie Alverez the loan Officer to Jennifer the processor and not forgetting the construction team Alex and Daniel and last Michael Cole Everyone communicated well and was on the same page. We receive so much support and Help from all of them at KB homes at Veronia. Thank you all so much for a wonderful experience in our Home purchasing experience.
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My experience with the KB loan process begin in a negative status. My prior loan officer made many professional mistakes, failed to return calls and consistently gave incorrect financial information. However, Josie Alvarez revived my account and proceeded to provide excellent customer care. She went through my loan line by line, ensuring that I understood my financial obligations. In addition to being available day, night and weekends for any question I may had.
Business response:
Hi Marni. Thank you for the review, we appreciate the feedback and are always working to make sure our customers have a good experience with us. Thank you for trusting Josie to turn things around.
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Josie took over our file weeks before closing. She answers her phone right away, she explains everything that the buyer can understand. I appreciate Josie, she was straight to the point. Very professional, I’m happy that she was able to help my family get our dream home. I would definitely recommend her to friends and families. Thank you Josie for being an awesome lender.
Business response:
thank you for the feedback Summer. Congrats on your new home! ;)
KBHS - Josie Alvarez (NMLS#1775535) has a 5 star rating with 105 reviews.
KBHS - Josie Alvarez (NMLS#1775535) is closed now. It will open on Monday at 9:00 a.m.