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9570 Crosshill Blvd, Jacksonville, FL, 32244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
Went here Sunday 11/17 for breakfast. Walked in at and out our name on the waitlist @ 11:24am. Said the wait would be approx 35 mins and the place didnt seem that busy but we said ok. 11:42 table is ready so all good there. Waitress seats us and gets our drink order. We order our food about 5 mins later so approx 11:50. About 45 minutes pass before our server ever comes back to check on us and says " sorry for the wait, we're short staffed on the weekend" . Another 15+ minutes pass and she's helping the table next to us. I s... read more
Business response:
Joe M., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe
This review is not for the food, since we left before being seated. First, we were told that we would have a 45 min wait (4 adults + 3 children), so we were already contemplating going to another establishment in the area. Then, we were informed that they were out of PANCAKES (?), which solidified the decision to leave. So sad that our first impression was not good. Probably won't return, and will just stick with our usual brunch spot.
Business response:
Thanks for sharing, Pam C.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
I'm assuming it was the manager walking around table to table. He gets to ours ask if we would do a brief survey that he's completing on an IPad. He ask how many visits we've had their, how far did we travel to get there, then he wants us to show him on the Map on the screen where our house/address is. Um No!!! You have no reason to know where my house is located because I'm eating you subpar food. Then the food comes out. Second rate at best. Chicken & Waffles, more like Eggo's and frozen chicken sticks. Needless to say for... read more
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Honestly, this was nothing special. We waited 30 minutes for a table and almost another hour for food that was very disappointing. Waitress dropped off the check with the food and we didn't see her again for another 20 minutes, no refills on water. The omelet was bland, no butter for my toast and the grits were cold, it's like they didn't even try. Unlikely to return.
Business response:
We're so sorry to hear about your poor experience. If you would like a team member to follow up, please email information@kekes.com. We'll try our best to make it right!
The first couple times we went it was delicious and the service was great. This time not so much unfortunately. My food came out before my husbands. The guy dropped my food on the table said my "the other one will be out whenever". Not amazing to have my husband sit there while I start eating. I ordered eggs Benedict and the eggs were over cooked. Our server was no where to be found. My husband got the turtle stuffed French toast When his food was finally brought to us it wasn't even hot. Not sure what happened this time but... read more
Business response:
Hi Kayla K. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
This is our second time trying this Keke's. We went around 10:00 on a Thursday and were so excited that they were not crowded. I think my best advice is to not be seated at the booth right next to the counter. Last time we were there, the patrons' server just disappeared and I remember listening to them become very frustrated that they couldn't leave in a timely manner. This time, my husband and I were seated in the same seat and waited for over 20 minutes and no one came, no one checked on us, nothing. We finally got up to ... read more
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Food was bland and cold every time. Was invited to the first family and friends opening and our name wasn't even on the list yet received confirmation for our attendance. once we got in there were waiters telling us not to sit down hey because there were bugs in our booth. (the waiter literally stomped on a spider and left the nasty bug guts there on the floor) food then was cold and bland gave them a second chance and it tasted the same. No amount of s&p and hot sauce could save them. It's a cute place but it's only nice t... read more
Food is great, but OMG service sucks. The first time we came service was great. Since then it takes forever to get a server to come to the table. Then once they come, they all seem so unhappy, and they do not appear happy at all. They are not friendly to customers. When our server finally came to the table to get our drink orders we told her we were ready to order as we had been here a while. Instead of going to enter our order she went to the hostess to complain about getting a table. The hostess told her she would give the... read more
The restaurant was clean and cute inside. The wait time was a bit long, but we didn't mind. The food was terrible. I ordered pecan pancakes, homestyle fries with jalapenos on the side and cheesy grits. My order came out completely wrong. The waitress who took my order went to get it remade. The manager came out with my pancakes which was stale and cold, my potatoes were undercooked and smoothed with Jalpanoes and my Grits were not seasoned or cheesy. I will not be back.
Keke's Breakfast Cafe has a 4.8 star rating with 3,614 reviews.
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.