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12959 Atlantic Boulevard (FL-10), Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
We tried this recently opened breakfast/lunch restaurant. First, it looks great! It is bright and clean . The hostess was prompt and friendly . I had blueberry pancakes which were very good. My husband had the cheesesteak omelette which he really enjoyed . They didn't get the fifth star because of a couple little things. We had hot tea and coffee. I asked for sugar for my tea and it took a long time to get there . The waiter brought the sugar but no spoon so I had to stir the sugar with my knife . The other little thing was ... read more
The atmosphere in this new location blows other breakfast/brunch spots out of the water. Couldn't ask for better seating. So spacious. The service was also incredible! They are warm and friendly.
Let me say that I know this business just opened. I wanted it to be different than the one at the Town Center, but unfortunately this isn't the case! We walked in at 12:30 and kinda expected a busier restaurant, but it wasn't. We could have our choice. Taylor was a wonderful waitress who did her job well. The menu is fairly extensive for breakfast and ok for lunch. The coffee was good. My husband and son got orange juice which we didn't realize was $5.00 each. Regular coffee was $4.00. I give the fact the orange juice was a ... read more
Today was our 2nd time coming here. Our 1st time visit was great but this time NOPE! Our food was okay. We ordered the buffalo tender wrap, buffalo tender, and kids chicken finger meal. Our food took so long to come out and my order which was the buffalo tenders was plain so our serve took it back to just put buffalo sauce on it which was not good compared to other buffalo sauced tenders I've had. Our server A (I don't wanna put her whole name) was good and friendly getting our orders but that stopped there. Not once she cam... read more
Business response:
Thanks for sharing, Shiela B.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
This is a breakfast place. Do not go here for lunch, unless they decide to revamp the menu. A BLT should have more than one slice of bacon broken up on each side. Manager was nice and tried to accommodate and rectify the situation but it was too late. Ordered fries for my sons meal and they came out with home fries and took about 20 minutes to come out with his fries when rest of meal was already eaten. Also kids meal came with one piece of bacon as well, not great for a kid meal they love bacon just like everyone. Like I sa... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
TL:DR Food is good though overprice. Also service is horrible. I really wanted this location to be great because it's the closest to us. However, I gave this place 2-3 attempts and still continue to fail, even with the involvement of the manager Marlon. This was the last experience we've had: first trying to call ahead. I kept getting placed on hold, with no answer. The last call I did. I was placed on hold, and instead I said let me run and get gas and head to the restaurant. I get to the restaurant, the hostess (tiny ... read more
Business response:
Ranze N., thank you for sharing your honest feedback with us. We take pride in offering abundant portions made with fresh, high-quality ingredients and we believe the value reflects the quality of the overall experience. That said, we always appreciate hearing from our guests and will share your comments with our team.
I like KeKe's. However, when checking in, looking at numerous empty tables, we are told there is a 25 minute wait because the kitchen is backed up, it leads me to think they don't really value their customers. It would be better to seat them, then tell them the service might be slow because the kitchen is swamped. At least then we could have coffee while we wait. The usual breakfast cafe ambiance: They loose a star because of the perceived slight.
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Plenty of open tables, nobody was waiting, hostess told my wife and I it was 1 hour wait to be seated on 2 Feb around 12:30 due to lack of cooks. THIS WOULD HAVE BEEN OUR FISRT TIME EVER TO YOUR RESTAURANT. Guess where we will never go again, told everyone about this at our block party
Business response:
Geoffrey D., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe
15min wait and plenty of open tables. Clear indicator the staff is poorly trained and place poorly managed. I watched food get delivered to a table and the servers fingers were in the food as she balanced five plate in her arms. Why not use a tray? We decided to try something else.
Business response:
Adam A., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe
Keke's Breakfast Cafe has a 4.7 star rating with 1,580 reviews.
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.