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Keke's Breakfast Cafe
- Breakfast & Brunch
- Kennesaw, GA
About this business
Location details
2090 Baker Rd, Suite 201, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
I placed a to-go order and ordered a kids meal for my child at home (my second time ordering here) When my food was brought out, I was told that I can't order a kids meal without a kid, which was unnecessary and uncomfortable, especially for a to-go order where staff has no way of knowing who the food is for. On top of that, the front desk staff were unprofessional and using profanity at the front desk, which was very off-putting in a customer-facing environment. Overall, the experience was disappointing, and I won't be re... read more
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
Took forever for us to be greeted, server didn't even bring food, didn't refill drinks then proceeded to tell us they are waiting on clean cups! Had to ask for silverware and it took almost an hour for our food to come out. Then the server next to us smelt like straight marijuana
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Waited some time to be initially greeted by server. Ordered, then waited at least 45 minutes for our ONE plate of food. My husband's came out barely warm (cheese had hardened in omelet). 20 minutes went by before I received one pancake w scoop of butter. No syrup and our beverages were empty at this point. Waited another 10 mins for eggs and half cooked bacon (ordered crispy). Another 5 minutes or more for grits which were incorrect. Waiting again for grits another 5 mins. Pretty ridiculous. No manager on the floor at the le... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
Over priced , expensive coffee , not realistic prices , sides are extra like bacon, eggs etc , service was mid ....Jay Christopher better deal ! Even cracker barrels microwave is better than this place ! Kekes is a chain like everywhere elese and doesn't come with sides 17 bucks for pancakes is ridiculous..the owner below just stated they like giving small portions for 20 bucks smh it's a chain this place is over priced and you don't get any sides! Just take the mangers comment below
Business response:
Ethan S., Thank you for your review. Our focus is always on providing fresh, made-to-order dishes, hearty portions, and a welcoming atmosphere. We believe this creates a valuable dining experience. Your feedback is important to us, and we appreciate you taking the time to share it with us. We hope we get the chance to serve you again soon and provide an exceptional experience for you.
I placed a order online at 1:53. I was told that my order would be ready by 2:30-2:35. I recieved a text at 2:25 that my order was ready. I walked into the restaurant at 2:30. Someone came to the hostess stand and I told them I was picking up an order and gave the name. It has been 20 minutes since then and no one has said anything about my order. Several servers stood at the front of the restaurant and had a conversation for 15 of those minutes never speaking to me. The food is good here but customer service needs improve... read more
Business response:
Cleopatra T., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe
Let me start by saying that this was my 2nd time eating at this location and I have the same issue with them. The food looked pretty, and if that's why you go there, then it's fine. Everything but the cheese grits came out COLD. The waffles was cold. I asked for 3eggs scrambled with cheese. What you see in the picture is a cold omelet. Turkey sausage look like they were boiled, then placed on the grill for a second. They were cold as well. Very disappointed with the temperature of the food. The service by our server Emari w... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
This is our second visit to Keke's. The wait staff was very friendly. We were seated immediately. We waited 30 minutes for our food. There was hardly any customers. My husbands Eggs Benedict were over cooked, and the potatoes had so much pepper in them - they were barely edible. The prices are extremely high for what you get. Very disappointing.
Business response:
Thanks for sharing, Karen W.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
90 mins. It's the time before we began to receive any of our food and were able to eat. It's Sunday afternoon. We've just come from church. And with a 3 and 5 year old, we were still waiting for their food (by time I started this review)--which we ordered as soon as we sat down. With nothing to eat, of course, the kids have grown restless. Every hair beret, every bow tie, every straw has suddenly become pieces to be used in child play. And "are we inside?" has become almost a musical reframe as we remind them to keep the... read more
Business response:
Hi Alexander P. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
Kinda expensive for a family of 4 Waiter got drink order twice Food was made wrong as well
Business response:
Derek S., thank you for sharing your honest feedback with us. We take pride in offering abundant portions made with fresh, high-quality ingredients and we believe the value reflects the quality of the overall experience. That said, we always appreciate hearing from our guests and will share your comments with our team.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.6 star rating with 1,480 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.