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2090 Baker Rd, Suite 201, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
Heard about this place on tiktok and thought immediately hell yeaa ! But im very big on energy and it was not matching what i saw online at all. It is sunday so i understand it being a little hectic but for me to hear the manager yelling at her cooks that early in the morning when we're all there with our families was a little too much for me. If it wasnt for us to had already been waiting a while, i wouldve left. I dont like eating food from people who i know are pissed off.
Business response:
Erielle J., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the appropriate teams and will use this as a chance to improve. If you would like a team member to follow up, please email customer.service@kekes.com. Thank you, and we hope to serve you again someday.
The only reason they are getting 1 star and not less is because the servers have always been great. My family and I have been here several times and every time we've waited over an hour for our breakfast food. This is not acceptable especially when dining with small kids. I've tried to give them chances, but today it was just my daughter and I dining. She got her food about 45 minutes after placing our order. 10 minutes later the server brought our CHECK and realized I never got my food. He said it was coming out. 10 more mi... read more
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Was excited to try this breakfast spot as it's close to home. When walking in we were welcomed in a very unfriendly manner. Hostess seemed very annoyed that we were even there sat us down we said thank you and she threw the menus down and walked away. I 100% understand we all have bad days but it felt wrong to be greeted in a manner that way when we were perfectly nice. Took a little long to be greeted by a server but we understood it was a tad busy. Our server was fine got the job done and recommended some items for my fian... read more
Business response:
Hi Amanda D. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
I placed a to-go order and ordered a kids meal for my child at home (my second time ordering here) When my food was brought out, I was told that I can't order a kids meal without a kid, which was unnecessary and uncomfortable, especially for a to-go order where staff has no way of knowing who the food is for. On top of that, the front desk staff were unprofessional and using profanity at the front desk, which was very off-putting in a customer-facing environment. Overall, the experience was disappointing, and I won't be re... read more
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
Took forever for us to be greeted, server didn't even bring food, didn't refill drinks then proceeded to tell us they are waiting on clean cups! Had to ask for silverware and it took almost an hour for our food to come out. Then the server next to us smelt like straight marijuana
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
Waited some time to be initially greeted by server. Ordered, then waited at least 45 minutes for our ONE plate of food. My husband's came out barely warm (cheese had hardened in omelet). 20 minutes went by before I received one pancake w scoop of butter. No syrup and our beverages were empty at this point. Waited another 10 mins for eggs and half cooked bacon (ordered crispy). Another 5 minutes or more for grits which were incorrect. Waiting again for grits another 5 mins. Pretty ridiculous. No manager on the floor at the le... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
Over priced , expensive coffee , not realistic prices , sides are extra like bacon, eggs etc , service was mid ....Jay Christopher better deal ! Even cracker barrels microwave is better than this place ! Kekes is a chain like everywhere elese and doesn't come with sides 17 bucks for pancakes is ridiculous..the owner below just stated they like giving small portions for 20 bucks smh it's a chain this place is over priced and you don't get any sides! Just take the mangers comment below
Business response:
Ethan S., Thank you for your review. Our focus is always on providing fresh, made-to-order dishes, hearty portions, and a welcoming atmosphere. We believe this creates a valuable dining experience. Your feedback is important to us, and we appreciate you taking the time to share it with us. We hope we get the chance to serve you again soon and provide an exceptional experience for you.
I placed a order online at 1:53. I was told that my order would be ready by 2:30-2:35. I recieved a text at 2:25 that my order was ready. I walked into the restaurant at 2:30. Someone came to the hostess stand and I told them I was picking up an order and gave the name. It has been 20 minutes since then and no one has said anything about my order. Several servers stood at the front of the restaurant and had a conversation for 15 of those minutes never speaking to me. The food is good here but customer service needs improve... read more
Business response:
Cleopatra T., we are sorry to hear about your experience and appreciate you sharing this feedback with us. We will take this back to the approprate teams and will use this as a chance to improve. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again someday. - Keke's Breakfast Cafe
Let me start by saying that this was my 2nd time eating at this location and I have the same issue with them. The food looked pretty, and if that's why you go there, then it's fine. Everything but the cheese grits came out COLD. The waffles was cold. I asked for 3eggs scrambled with cheese. What you see in the picture is a cold omelet. Turkey sausage look like they were boiled, then placed on the grill for a second. They were cold as well. Very disappointed with the temperature of the food. The service by our server Emari w... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
Keke's Breakfast Cafe has a 4.7 star rating with 2,362 reviews.
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.