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Kelly Kendrick
- Mortgage Lenders
- Mt. Dora, FL
About this business
Location details
620 E. 5th Avenue, Mt. Dora, FL, 32757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Kelly was friendly, personable, and knowledgeable. She explained everything and held our hands through the process of buying our first home. I have already recommended her to a friend.
Business response:
Thank you so much for your kind words, Ashley! I'm thrilled to hear that you had such a positive experience with me at The Mortgage Firm. It was an absolute pleasure to guide you through your first home-buying process. I'm glad that everything was clear and that you felt supported every step of the way! Thank you also for your recommendation; it's the highest compliment I could receive. If you ever need anything else, don't hesitate to reach out. Congratulations on your new home! - Kelly Kendrick
Verified by The Mortgage Firm, Inc.
Communication between Kelly and I was so clear. Any questions were responded to and answered quickly so there weren't any time lags. All of the documents I needed to provide or sign were spelled out very clearly and any problems/hiccups were dealt with quickly so as to keep the process going as smoothly as possible. Buying my last car was more time consuming than this! Thank you for the peace of mind you helped provide to me.
Business response:
Hi Kathryn, I can't thank you enough for your glowing review! It brings me great joy to know that your experience with us at The Mortgage Firm was smooth and efficient. I strive to maintain clear communication and a speedy process to ensure peace of mind for my clients. Your feedback is invaluable and it motivates me to further improve our services. Looking forward to assisting you in the future.
Verified by The Mortgage Firm, Inc.
Kelly was very informative and kept us up to date on the process of our closing time frame. She, and the Mortgage Firm, processed our documents efficiently and correctly in advance of closing to make the day of closing a breeze.
Business response:
I'm so glad to hear that you had a positive experience, Michael! Ensuring that the closing process is smooth and stress-free is always a priority for us here at The Mortgage Firm. I'm pleased to know that my continuous updates and our team's efficient handling of your documents contributed positively to your experience. Your satisfaction is our success. Thank you for your 5-star review and for choosing us for your mortgage needs!
Verified by The Mortgage Firm, Inc.
Kelly answered all of our questions in a way that was easy to understand. She was quick to respond and extremely helpful since we were first time home buyers!
Business response:
I'm thrilled to hear that you found my service helpful and informative, Allison. Assisting first-time home buyers like you is always rewarding and I'm glad I could contribute to making your home buying process smoother. Your feedback is greatly appreciated and reinforces my commitment to providing the best service possible. Thank you for choosing The Mortgage Firm and for the stellar 5-star review.
Verified by The Mortgage Firm, Inc.
Kelly was very helpful throughout the entire process and was always very responsive and answered any questions I had!
Business response:
I'm thrilled to hear that you found the process smooth and informative, Weston! Your feedback is greatly appreciated. My goal at The Mortgage Firm is always to provide the highest level of service possible. Your satisfaction and understanding of the process are my top priorities. If you ever have more questions in the future, don't hesitate to reach out. Thank you for the 5-star review! - Kelly Kendrick
Verified by The Mortgage Firm, Inc.
Kelly was very professional and was beyond excellent with all communications, even when I had to ask her the same questions a few times. She was very patient with me and very detailed with easy to understand instructions! She made this very stressful process very pleasant. I would highly recommend her.
Business response:
I'm so glad to hear that you were pleased with your experience, Joyce! It's a priority for me to ensure that my clients understand every step of the process, so I'm glad that my detailed instructions were helpful to you. It was my pleasure to assist you with your mortgage needs. Should you require any further help in the future, don't hesitate to reach out. Thank you for taking the time to leave a review and for your high recommendation.
Verified by The Mortgage Firm, Inc.
Every transaction has been full of communication. This makes even the bumpiest transaction seem smooth!!
Business response:
I'm extremely grateful for your kind words and 5-star rating, Ellen. Your feedback underscores our commitment at The Mortgage Firm to maintain clear communication and ensure a smooth transaction process for our clients. Despite any bumps along the way, we're always here to make your experience as seamless as possible. Thank you for taking the time to share your positive experience. Looking forward to assisting you in the future again.
Verified by The Mortgage Firm, Inc.
Kelly and her team were absolutely amazing. There was not a phone call, text or email that was not responded to quickly. Even after-hours Kelly and her team were there to answer any questions and calm any nerves we had about the process. From day one of working with Kelly to the congratulations text that came after we closed on the house there was not one second that we did not have outstanding service. Thank you Kelly!
Business response:
Thank you so much for your kind words, Charlotte. It was a pleasure guiding you through your mortgage process. My team and I always strive to provide fast, friendly service, even after-hours, to ensure our clients feel confident and supported. I'm thrilled to hear that we succeeded in making your closing day special. We appreciate your trust in us at The Mortgage Firm and look forward to assisting you in the future. Thanks again, Charlotte!
Verified by The Mortgage Firm, Inc.
Kelly responds to requests and information with lightening speed, communicates effectively and efficiently, and is professional, kind and patient. My customers love working with her and so do I !
Business response:
I appreciate your kind words, Michelle! I'm thrilled to hear you had such a positive experience with The Mortgage Firm. Your satisfaction is my top priority, and it's wonderful to see this reflected in your review. I strive to provide all customers with quick and efficient responses, as well as a professional and patient service. It's a pleasure working with you and your customers, and I look forward to our future interactions! Thank you for your 5-star review!
Frequently asked questions about Kelly Kendrick
How is Kelly Kendrick rated?
Kelly Kendrick has a 5 star rating with 50 reviews.
When is Kelly Kendrick open?
Kelly Kendrick is closed now. It will open at 8:30 a.m.