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620 E. 5th Avenue, Mt. Dora, FL, 32757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Kelly genuinely cared about us as people, not simply clients. She made us feel heard all throughout the process and helped us feel confident each step of the way. I would highly recommend to absolutely anyone!
Business response:
I'm so grateful for your kind words, Laura. Your feedback truly means a lot to me. It was a pleasure helping you navigate through the process and I'm delighted to know that you felt cared for and confident throughout. Your recommendation is highly appreciated. Thank you for giving me the opportunity to serve you. Remember, The Mortgage Firm is always here for your needs.
Verified by The Mortgage Firm, Inc.
Great communication cation from Kelly.
Business response:
I truly appreciate your feedback, AnnMarie. It's wonderful to hear that you found our communication effective. That's something we pride ourselves on at The Mortgage Firm. Your rating of 4.83 out of 5 stars means a lot, as we're always striving to provide the best service possible. Looking forward to assisting you again in the future!
Verified by The Mortgage Firm, Inc.
Kelly was amazing at communicating with my boyfriend and I about all aspects, as well as explaining processes and details in a way that was easy to understand. Thank you Kelly!!
Business response:
I'm absolutely delighted to hear your positive feedback, Savannah! Your kind words mean the world to me. I take pride in maintaining open and clear communication with my clients, and I'm glad to know that you found our discussions helpful and easy to understand. Your satisfaction is my top priority. Please don't hesitate to reach out if you have any more questions in the future. Thank you for choosing The Mortgage Firm and for taking the time to leave such a wonderful review. Looking forward to assisting you again soon!
Verified by The Mortgage Firm, Inc.
After talking with multiple lenders, Kelly was the most helpful , friendly and knowledgeable out of any of the lenders I talked to and made my home buying experience a breeze.
Business response:
I'm absolutely delighted to hear about your positive experience, Hunter. I always aim to provide the best service and make the home buying process as easy as possible. It was a pleasure to assist you, and I'm thrilled that I managed to stand out among other lenders you've spoken to. Your kind words and the 5-star rating are sincerely appreciated. Thank you for choosing and trusting The Mortgage Firm. Don't hesitate to reach out if you need anything else in the future. Best wishes on your new home! - Kelly Kendrick
Verified by The Mortgage Firm, Inc.
Kelly Kendrick is a ray of sunshine! From the very beginning all the way until you receive your keys she is there to answer questions. She is very educated and experienced in what she does. There is a LOT that goes into buying a home and Kelly let us know every step of the way what we needed and what the next steps were. Her bubbly personality keeps you excited throughout all the ups and downs. If you are looking for a lender, Kelly IS YOUR GIRL! Highly recommended!
Business response:
Thank you so much for your kind words, Jacelyn. I'm thrilled to hear you had a positive experience with The Mortgage Firm. Your satisfaction is my top priority, and I'm delighted that I was able to guide you through the home-buying process and answer all your questions. Your feedback is immensely appreciated and fuels me to strive even harder to ensure excellent customer service. Once again, thank you for your recommendation and for entrusting me with your mortgage needs. It was a pleasure working with you.
Verified by The Mortgage Firm, Inc.
Kelly communicated all information promptly and kept the closing on track. She was in constant contact and had all of the answers to my questions and concerns. It was a pleasure working with her!
Business response:
Thank you so much for your kind words, Ilona! It was truly a pleasure working with you as well. I'm thrilled to hear that you had a positive experience and felt well-informed throughout the closing process. That's always my goal. If you ever have future questions or need assistance with anything else, don't hesitate to reach out. Thanks again for choosing The Mortgage Firm and for your fantastic review! Best, Kelly Kendrick
Verified by The Mortgage Firm, Inc.
Kelly always answered our calls/texts right away or got back to us in a very timely manner. She helped us through the process of buying our first home and was very patient and thorough in explaining misunderstandings and simple concepts that we were confused about. She stuck with us through multiple homes that fell through, and was great to the end! Thanks so much Kelly!
Business response:
I'm absolutely delighted to hear about your positive experience, Morgan! It was my pleasure to assist you through the home buying process. It can indeed get a bit confusing particularly for first-time buyers, and I'm glad I was able to make it smoother and more understandable for you. Knowing that you valued my patience and thoroughness means a lot to me. Remember, I'm here for any of your future home buying or mortgage needs. Thank you for taking the time to share your experience. I appreciate your kind words and the stella... read more
Verified by The Mortgage Firm, Inc.
Kelly was the absolute BEST!!! She was extremely professional as well as warm and welcoming. She is so knowledgeable and cares about the people she works with. I would recommend her to anyone and everyone who is going through the process of buying a home!!!
Business response:
Thank you so much for your kind words, Amanda! I'm thrilled to hear that you had a positive experience with me. At The Mortgage Firm, we always strive to provide knowledgeable, caring, and professional services to our clients. Your feedback and recommendation mean the world to me. Best wishes on your new home!
Verified by The Mortgage Firm, Inc.
This was my first home buying experience. Kelly was great at answering any questions I had and walking me through the process.
Business response:
I'm truly grateful for your positive feedback, Brandon. I'm thrilled to hear that your first home buying experience with The Mortgage Firm was satisfactory, and that I was able to assist and guide you through the process effectively. I always strive to provide the best service to my clients, and your rating of 4.66 out of 5 stars truly validates those efforts. Thank you once again for your review, and please do not hesitate to reach out should you need assistance in the future.
Kelly Kendrick has a 5 star rating with 50 reviews.
Kelly Kendrick is closed now. It will open at 8:30 a.m.