Ken Ganley Nissan

Name: Ken Ganley Nissan
Address: 5180 Montville Dr, Medina, OH, 44256, US
Telephone: (330) 721-0500
Price range: $$
Rating: 4.9

4.9

★★

2723 reviews

|Automotive|Medina, OH 44256

5180 Montville Dr, Medina, OH 44256

(330) 721-0500

https://www.kenganleynissan.com/

Auto Parts & Supplies, Auto Repair, Car Dealers

Closed now

Google

Facebook

About

Medina Nissan. Visit Us Online for Local Offers & Events.

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.9

★★

2,723 reviews

5★2,493

4★192

3★37

2★0

1★0

1 review has no rating

1126 Reviews4.9DealerRater
894 Reviews4.9Cars.com
648 Reviews4.8Google
Show All

Reviews(2075)

Google Reviews(648)

Sort By:

5 results available.

Recommended

DATWARA on DealerRater

★★

a month ago

"This is a great dealership everyone works hard to help..." This is a great dealership everyone works hard to help you. We have gone there for about 4 years now. Just leased our 3rd car from them. Our sales Person John is fantastic. He is very Knowledgeable, friendly and really tries to help with whatever he can.

Business Response:

Thank you for your positive feedback regarding your sales experience.

MISSJESS1016 on DealerRater

★★

a month ago

"Great dealership! Rose was great and met all our needs!..." Great dealership! Rose was great and met all our needs! We were in and out in a timely manner and left very happy! We would recommend this dealership to friends and family!

Business Response:

Jess, thank you for not only being a loyal Ken Ganley Nissan of Medina customer but for also taking the time to let others know your salesperson did a great job.

ERIEHAFFER on DealerRater

★★

a month ago

"I bought several Rogues from Rose. She is great to work..." I bought several Rogues from Rose. She is great to work with. Love the Rogue too. Very smooth ride. The Rogue seats are very comforable.

Business Response:

Haffer Family, thank you for your loyalty to Ken Ganley Nissan and your Sales Professional Rose. We are glad to hear you love your Nissan Rogue.

KARYNSLIFKA on DealerRater

★★

a month ago

"Working with Rose was a great experience. She was..." Working with Rose was a great experience. She was prepared with information we had discussed prior to our meeting, which made things go a lot smoother. Thank you Rose!

Business Response:

Karyn, thank you for choosing Ken Ganley Nissan in Medina for your newest Nissan. We are happy to hear your sales professional Rose did a great job.

GRIFF1 on DealerRater

★★

a month ago

"Service was good - and very friendly - 1 complaint - I..." Service was good - and very friendly - 1 complaint - I asked service adviser if my tire pressure was checked and he said yes - when I drove for home and checked pressure, tire pressure is uneven and a little low - standard is 35 lbs and my readings are 31, 32, and 31 - I'm sure no one checked the pressure - car is 1 year old with 3000 miles - hardly used and we prepaid for service - maybe this was not a good idea

Business Response:

GRIFF1. Thank you for the good review! Here at Ken Ganley, we want to resolve all complaints! If you are in the area we will be glad to put air in your tires! We look forward to your next service visit!

BEAUTIFL42.TET on DealerRater

★★

a month ago

"The whole Ken Ganley team does help me to get my 2017..." The whole Ken Ganley team does help me to get my 2017 rogue was awesome they work real hard and diligent leave to make sure that I left with the vehicle that was right for me and a price that was with my budget can guarantee thank you to your team Matt Steve and especially my sales guy Eric Thank You! Stay Safe?

Business Response:

Thank you for your awesome review of your Sales Professional Eric and the rest of our staff at Ken Ganley Nissan in Medina.

HUSFAM4797 on DealerRater

★★

a month ago

"I waited for oil change and tire rotation service. It was..." I waited for oil change and tire rotation service. It was quick and seamless, in and out. friendly and knowledgeable staff here at Hanley Nissan in Medina.A+

Business Response:

Thank you for your A+ rating of our dealership Ken Ganley Nissan of Medina.

inno_1 on DealerRater

★★

a month ago

"I'm very pleased with the quality of service every time..." I'm very pleased with the quality of service every time that I bring my vehicles into Ken Ganley for service. The service department staff is very knowledgeable and friendly. Clean and easy to get in and out of.

Business Response:

INNO_1, We appreciate you taking the time to give us such an awesome review! Our employees here at Ken Ganley Nissan strive to give the best quality of service! Thank you, for the 5 star review!

CARUSOBOYS3 on DealerRater

★★

a month ago

"As usual your service department was OUTSTANDING !!! I..." As usual your service department was OUTSTANDING !!! I needed my tire fixed and was able to come in when I could and taken care of and treated very very well !!! Thank you Vince (service department) for all you do !!! However.... only one thing. I sat in the waiting area f r about an hour or less, I was watching tv and home make over. A customer walks in she sits down a seat away from me. She sees me watching the show about 39 minutes later she gets up and behind me is the receptionist area and whispers to the receptionist. All of a sudden the channel starts to switch. I was shocked I turned around and said did you change the channel To the receptionist who had the remote in her hands, however the customer spoke up and asked were you watching that which she already k ew I was. Don’t get me wrong if the customer would have said to me can we watch something else ? I would have said yes because I already watched at least 30 minutes of the show in other words giving her a chance ....,. I did answer and say “I guess not”..... which it was changed to Governor DeWine talking about corona which was not relaxing anymore. I got up and walked out. MY POINT is PLEASE let the receptionist know that when a customer wants a channel changed that the receptionist should ask others in the room if they can change the channel. The other customer was extremely rude and who the heck wants to listen to DeWine I listened enough to him. When I’m sitting in a waiting room I want it somewhat comfortable. I did call the receptionist when I left and told her I was watching it she apologized I did talk to the sales manager but never told him because he was rude in his tone and I figured forget that. I was going to call back the next day and talk to the manager just to let him know to please have the receptionist ask other customers if they are watching it. You could even see from my back that I was watching it I was looking straight at the tv. However I decided not to call back because how rude the Danes manager was that it would not make a difference. Even if that was really the sakes manager I don’t know. I am more miffed at how the receptionist handled this situation, especially when the customer is whispering and I’m sitting there watching tv. I purposely did not get on my phone once I wanted to relax and watch a show. Otherwise your service department was fantastic as usual. Professional, kind and honest !!! That’s why I come all the way from Parma Heights to get service !

Business Response:

We agree with you that the cashier should have asked if anyone was watching the program. Thank you for your feedback and for pointing out our outstanding service department.