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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Excellent customer service and service department. Over..." Excellent customer service and service department. Over the 3 years of my lease they were very helpful with everything. When I returned my lease I was ready for a hard time(as other dealers do), but not here. It was the easiest, smoothest procedure. Would be back for sure!
Business response:
Thank you for letting us know we made it easy for you.
"I will be back for my next lease! No shopping around any..." I will be back for my next lease! No shopping around any more. Can’t wait to see the new rogue. Thanks to everyone that helped!!!
Business response:
Thank you for your business and your praise of Ken Ganley Nissan in Medina.
"I was going to Florida, they were able to get me in the..." I was going to Florida, they were able to get me in the same day, checked everything over, rotated the tires. I was able to leave knowing everything was checked.
Business response:
We are happy to hear you are happy.
"He very informed ,pleasant, nice,and not pushy.He wasn't..." He very informed ,pleasant, nice,and not pushy.He wasn't rushing me out of the sales floor. Told me I could call him if I have any questions about the vehicle.
Business response:
Thank you for your pleasant review.
"I came in for a car wash and they took the time to fix my..." I came in for a car wash and they took the time to fix my volume button on the radio. Great work and everyone was pleasant in the office
Business response:
Tom, we appreciate your business.
"Service is always quick and efficient. The Service staff..." Service is always quick and efficient. The Service staff is always professional, courteous, and helpful. I didn't have an appointment, yet the Service Dept was able to get my car in to have new wiper blades, front and back, put on and they had the car washed. I was there less than 1/2 an hour. Ken Ganley Nissan's Service Department is always awesome!
Business response:
Annie, we appreciate your great feedback.
"Easy in and out for drop-in regular 5000 mile services...." Easy in and out for drop-in regular 5000 mile services. Service waiting area is clean and comfortable and all service personnel consistently demonstrate a positive, courteous demeanor. Love that they wash my Rogue and I always leave feeling that they appreciate my business.
Business response:
Thank you for servicing your Rogue with us. We hope the next time you are in the market you will purchase your next one from us.
"Everyone at this dealership was top notch. My..." Everyone at this dealership was top notch. My salesperson Rose was helpful in showing the details of the vehicle etc. but we had the most interaction with Antione in finance. He was who we negotiated financing and pricing options. Overall I am extremely happy with the vehicle and would definitely recommend this Nissan dealership over others in the area.
Business response:
Thank you for your great review. I know your sales professional spent a lot of time with you, went over the car fax, warranty and showed you how the features work. When it comes to pricing/payments that comes from management. We are pleased that everyone you encountered provided a top-notch experience.
"The service department is top notch. They are always..." The service department is top notch. They are always friendly and I trust them. They also give me back my car cleaner than when it came in.
Business response:
Thank you for your praise.
Ken Ganley Nissan has a 4.6 star rating with 4,928 reviews.
Ken Ganley Nissan is open now. It will close at 8:00 p.m.