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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Awesome service but disappointed in "repair" charges" This is the second time I have used express service to detail one of my cars. You do AWESOME work. Here is the disappointment. If you are going to advertise $139.99 as the service then make that the price. If you are going to ADD $14 to the bill then advertise $155.....the service is worth it. It is baloney (not the real word I want to use) then to see an invoice with a "repair" charge that is random, unexped and ultimately not easily explained. I want to repeat that the... read more
"Very well done" I went in to buy a new car everyone was very friendly and helpful. Had a good experience with Rose in sales and the rest of the staff.
Business response:
Thank you for your awesome review of your sales professional.
"Alyssa was wonderful, very professional and answered..." Alyssa was wonderful, very professional and answered every question we had. Alyssa made herself available even coming in on her day off to finalize our lease. Alyssa would definitely be someone I would work with again.
Business response:
Thank you for your positive feedback.
"Honestly I could not ask for better service. If I call or..." Honestly I could not ask for better service. If I call or text my rep he answers right away. If I have issues with my car the service department gets me in right away. Everyone is friendly to my son and I. Steve is great
Business response:
We appreciate your business and your kind words.
"Service was Great!!! Thanks" Service from everyone was GREAT!!!! Thanks. I will tell my family and friends to come here.... Everyone was Professional and knowledgeable. Did not fee pressured and they worked with me and answered all the questions that I had.
Business response:
Ken Ganley Nissan thanks you for your high recommendation.
"Excellent service department. They ask how you are and..." Excellent service department. They ask how you are and what you need done. Always a positive attitude. Snacks and beverages while you wait. And a complete explanations of service performed.
Business response:
Thank you for noticing our positive attitude and great service department.
"I turned in my lease and Rose helped me get into a new..." I turned in my lease and Rose helped me get into a new Rogue. I’m very happy with my choice and the experience of leasing another Nissan.
Business response:
Karen, we appreciate your top-notch review of your sales specialist Rose.
"Felix did a great job! The process was long and not..." Felix did a great job! The process was long and not offering maintenance on lease package anymore is an interesting change. Overall great customer service and great dealership!
Business response:
Thank you for pointing out the great job we did.
"We were taken care of from the minute we met the sales..." We were taken care of from the minute we met the sales man (Michael Lamtman). We were considering 3 models on the lot and he went over all the specs with us and helped us choose a perfect vehicle for us. He worked with us and got us in our target payment range. The whole experience was painless. Friendly and much better service than other dealers we have been to.
Business response:
Ken Ganley Nissan in Medina appreciates your kind words.
Ken Ganley Nissan has a 4.6 star rating with 4,927 reviews.
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.