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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Courteous and efficient. In and out for my oil change. I..." Courteous and efficient. In and out for my oil change. I took advantage of their buy 5 and get 2 free oil change deal. It saved me over $100 and I know I'll be back.
"oil change" They always treat me with respect...timely...fair....easy to access The area to wait in is clean...snacks available. Service keeps me updated on the progress
Business response:
Hi Dtimm1, we are very happy to have provided you with such a positive experience!
"Bryon Reed is Fantastic!" Bryon helped us to exit our Maxima lease and move into a new Rogue lease. He worked with us to ensure that everything was to our satisfaction, and could not have spent more time reviewing the various upgrades in the Rogue, and changes from the Maxima. He found exactly the vehicle that I described - and I couldn't be happier.
"Service flexibility " I have always had a good experience with Nissan service, I particularly like the fact that I can pull in at anytime and get my car serviced without an appointment. One of the things that happened while i was sitting in the waiting room was one of the sales ladies was talking very loudly and unprofessionally about a customer.
Business response:
Gdmnng, we really appreciate your feedback, as it gives us a chance to improve.
"Wonderful Experience" We had a wonderful experience with the dealership from beginning to end. Our salesman, Jimmy, worked with my husband and we were able to purchase the car for our daughter. Within 24 hours we were approved and picked the car up to surprise her. I can't remember our finance associates name but he was able to get us in and out within 20 minutes (possibly even less). He was prepared for us when we waked in the door. Couldn't be happier!! And our daughter was very surprised when she came home from school an... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"First class dealer. The customer service is excellent...." First class dealer. The customer service is excellent. The service department is great. The waiting room is nice clean and snacks and drinks are provided for free while you wait. I was more than satisfied with the service department.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Great experience and very easy to work with. Everyone..." Great experience and very easy to work with. Everyone was welcoming and helpful. Felix was especially helpful and understanding, and was very knowledgeable. I got exactly what I was looking for in a car.
Business response:
"Welcoming, helpful and understanding" is a great compliment. Thank you.
"great service!!" The staff at Ken Ganley Nissan Medina show great concern for the cars and their owners. I am so grateful for their honest and forthwright approach to service!
Business response:
"Honest and forthwright" is wonderful praise. Thank you!
"Great people to work with" I enjoy my relationship with the Medina team. One area I feel Nissan gets me aggravated is all the surveys you do. I'm in the customer service related business, sometimes Nissan needs to pump the brakes with all the surveys.
Business response:
Thom, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan.
Ken Ganley Nissan has a 4.6 star rating with 4,927 reviews.
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.