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51 Kilmayne Drive, Suite 305, Cary, NC, 27511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were very happy the way everything was handled. It was a very easy and smooth process
Do NOT use Kendra. She is the WORST loan office I ever had to deal with. Extremely rude and never returns a call
Business response:
Thanks Nancy for reaching out. We're disappointed to hear you had a negative experience. We strive for excellent customer service. To speak with someone on our team about your concerns, please call us at (877) 220-8248 or send us a message at feedback@atlanticbay.com.
Kendra did a horrible job handling my new home purchase/loan estimate. She failed her fiduciary responsibility to me as the buyer by failing to explain in detail the numbers in the documents she provided. She did not communicate in a timely fashion at all. She took 5 days to return my phone call and when I asked her about a question in the home contract, she said it was over 60 pages and she hadn't read it. This shows her lack of care and attention to me as a client. I would not do any business with her.
Business response:
Thanks Bunsree for reaching out. We're disappointed to hear you had a negative experience. We strive for excellent customer service. To speak with someone on our team about your concerns, please call us at (877) 220-8248 or send us a message at feedback@atlanticbay.com.
Thank you, Kendra!
Business response:
We’re happy to hear you had a great experience Buddha! Thanks for taking the time to share your review.
Kendra was super helpful and made the refinance so easy!
Business response:
Thanks for sharing your positive rating. We’re happy you had a great experience!
Kendra was very efficient, very pleasant, and answered questions and concerns in a timely manner. She was very patient with us as well! We also got a great rate! We would highly recommend her and Atlanta Bay Mortgage.
Business response:
Thank you for your review! We’re glad you had a pleasant experience. Kendra McCormick | NMLS# 145090
Kendra McCormick | NMLS# 145090 has a 4.9 star rating with 254 reviews.
Kendra McCormick | NMLS# 145090 is closed now. It will open tomorrow at 8:30 a.m.