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Kenny Kent Toyota
- Car Dealers
- Evansville, IN
About this business
Location details
5600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Each time I have had my car in for service its like smooth sailing. They are prompt in signing you in. They have a nice waiting room, and they personally come and get you for a prompt payment for service. I have never had an issue of making an appointment. They take time to answer your questions.
Business response:
Thank you for your kind words! We're so glad to hear that every service visit has been a smooth and hassle-free experience for you. Providing prompt service, clear communication, and a comfortable environment is our priority. We truly appreciate your trust and look forward to serving you again!
We like having the second key!
Business response:
We love hearing that! A spare key can be a lifesaver, and we're glad we could give you the convenience it provides.
Long wait for a tire rotation that should have been done at my last oil change
Business response:
We apologize for the extended wait you experienced during your recent visit. We understand the importance of timely service. We appreciate your feedback and will work to improve our processes moving forward. If you'd like to discuss your experience further, please don't hesitate to reach out to Jeff White, Service Manager, at 812-469-6302.
Easy scheduling. Great customer service
Business response:
Thank you for your feedback! We're glad to hear that scheduling was easy and you had great customer service. We appreciate your support and look forward to serving you again!
Great customer service. Easy buying process.
Business response:
Excellent! We strive to make every customer's experience positive and hassle-free, so we're very happy to hear we succeeded.
Everyone & everything was fine about the Zactek. But, I couldn't understand why the Service Advisor mentioned that Kenny Kent Service Dept. could not replace the windshield wipers nor could they replace the right indicator bulb. In fact, the Service Advisor suggested I go to a Ford Dealer, such as D Patrick to have the work performed. Please explain "W-H-Y?". Thanks.
Business response:
Thank you for your detailed review and question. We understand your concern and would like to clarify the situation regarding the windshield wiper blades and indicator bulb replacement. Some service departments, may not carry certain parts or tools for specific makes and models that differ from the brands we specialize in. In this case, it seems the necessary parts or equipment for your Zactek were unavailable. We apologize for any inconvenience this caused and appreciate your understanding as we aim to provide the best advi... read more
Prompt and courteous. They did a great job.
Business response:
Thank you for your kind words and for choosing us! We strive for prompt and courteous service, so we're delighted to hear we hit the mark.
Mr. Nick Byers was amazing. I was very nervous about this, but after Nick explained everything to me in great detail I felt a great relief. Being a Senior citizen and having a fixed income Nick took all this info consideration. He made it affordable for me and this NISSAN 2017 exceed my expectations. Everyone I dealt with made me feel at ease. I want to Thank everyone who helped me a big Thank You for the respect and kindness you showed me. I highly recommend Kenny Kent Dealership. I am 76 years old and I have bought a numbe... read more
Business response:
It's truly rewarding to read about your wonderful experience here with Nick. It's fantastic that his detailed explanations helped alleviate your concerns and that he was able to work within your budget to make it the best experience possible. Thank you for your high recommendation! We really appreciate it.
Great and very professional.
Business response:
We're so happy you had a great and professional experience with us!
Frequently asked questions about Kenny Kent Toyota
How is Kenny Kent Toyota rated?
Kenny Kent Toyota has a 4.5 star rating with 4,484 reviews.
When is Kenny Kent Toyota open?
Kenny Kent Toyota is closed now. It will open at 8:30 a.m.