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Kim Shuey of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Great communication and transparency. No hidden fees and everything was upfront. 100% would utilize again for future business.
Business response:
Nathaniel, thank you so much for sharing your experience. I'm glad to hear that the communication and transparency met your expectations and that you appreciated having everything laid out clearly with no hidden fees. It's wonderful to know you're considering working with me again in the future. If any questions come up or if there’s anything more I can do for you, please feel free to reach out anytime.
Verified by Mutual of Omaha Mortgage
The entire process was pretty smooth. Even when an error was made, Kim fix it and took care of everything .
Business response:
Michael, I appreciate you taking the time to share your experience. I'm glad to hear that the process went smoothly for you and that I could address any errors promptly. Ensuring everything is handled correctly for my clients is a top priority, and it’s great to know that contributed positively to your experience. If there’s anything else you need or questions arise in the future, please don’t hesitate to reach out to me directly.
Verified by Mutual of Omaha Mortgage
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Business response:
Prashant, thank you for taking the time to leave a review. I'm pleased to know that your experience was positive. If there's anything specific that stood out to you or any detail you’d like to share about your journey with Mutual of Omaha Mortgage, I'd be eager to hear it. Your feedback is valuable, and if you have any questions or need further assistance, please feel free to contact me directly.
Verified by Mutual of Omaha Mortgage
Kim was very informative and efficient. communication was easy and was helpful throughout the process . Also, it was great that she was able to offer us a better rate than other lenders.
Business response:
Pedro, thank you for your kind words. I'm glad to hear that you found the communication clear and the process efficient. It’s important to me to provide useful information and competitive rates, so I’m pleased to know that was your experience. If you have any further questions or need assistance in the future, feel free to reach out. I'm here to help.
Verified by Mutual of Omaha Mortgage
Kim and her team went above and beyond in helping me purchase my first house. They were quick and answeres any questions / concerns I had. I will absolutely be recommending Kim to my friends and family. I'm very thankful for the support that was given throughout the process
Business response:
Karina, I'm truly grateful for your kind words and thrilled to have been a part of your first home purchase journey. It means a lot to hear that you found the support thorough and responsive throughout the process. Your recommendation to friends and family is the highest compliment I could receive. If you need anything else or have more questions in the future, please don't hesitate to reach out. Thank you again for placing your trust in me.
Verified by Mutual of Omaha Mortgage
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Business response:
Austin, thank you for leaving a review. I'm always striving to make the mortgage process as seamless as possible and truly value your perspective on your experience. If there’s any aspect you’d like to discuss further, or if you have additional questions or concerns, please feel free to reach out to me directly.
Verified by Mutual of Omaha Mortgage
Truthfully had a few items that were a bit wonky in the process. During our first conversation and e-mail exchanges, I was told that if rates dropped by more than 0.25% then there would be a potential re-negotiation of my rate. When that happeend and I reached out, I was told it was actually 0.50%. As well we found a few items on our closing disclosures that if I didn't catch would have ended up costing us extra money. I think the rate was great, and Kim & Amanda were generally available for my questions, but I think it ocul... read more
Business response:
Joshua, thank you for sharing your feedback. I understand how important clear communication is, especially when it comes to financial details like rate adjustments and closing disclosures. I'm sorry for any confusion regarding the rate renegotiation threshold and for the discrepancies you found on the closing disclosures. I appreciate you bringing these to my attention. It's great to know you felt supported with your questions, but I’m committed to improving any areas that fell short of expectations. Please feel free to reac... read more
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
Tapan, I appreciate your feedback on the communication. I'm glad it met your expectations during your time working with me at Mutual of Omaha Mortgage. If there's anything further you need or if any questions arise, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
The whole experience was very easy
Business response:
Catherine, I'm delighted to hear that your experience was smooth and easy. Ensuring a straightforward process is always my goal at Mutual of Omaha Mortgage. If there's anything else you need or any questions come up, please don't hesitate to reach out to me.
Frequently asked questions about Kim Shuey of Mutual of Omaha Mortgage
How is Kim Shuey of Mutual of Omaha Mortgage rated?
Kim Shuey of Mutual of Omaha Mortgage has a 4.8 star rating with 740 reviews.
When is Kim Shuey of Mutual of Omaha Mortgage open?
Kim Shuey of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.