Kim Shuey of Mutual of Omaha Mortgage

Business response:

Thank you so much, Jamie, for your kind words! I'm thrilled to hear that you had a smooth experience working with me. It's important to me that my clients feel supported and informed throughout the process, so I'm glad I could be there to answer your questions quickly. Your feedback truly means a lot, and I’m grateful for the opportunity to assist you with your mortgage needs. If you ever have more questions or need further assistance, don't hesitate to reach out. 

Business response:

Hi Racheal, Thank you so much for your kind words! I'm thrilled to hear that you appreciated the communication and responsiveness. It's always my goal to make sure everything goes smoothly for you. If you have any more questions or need further assistance, feel free to reach out anytime. 

Business response:

Thank you so much, Sheila! I'm really glad to hear that you found the process efficient and informative. It's completely normal to feel some buyer's remorse, and I'm happy I could help ease your concerns. It was a pleasure working with you, and I'm here if you need anything in the future. 

Business response:

Thank you so much for your kind words and for taking the time to leave a review, Rui. I'm thrilled to hear that you had a positive experience with our team at Mutual of Omaha Mortgage. We strive to provide professional and responsive service, so it's great to know we hit the mark for you. If there's anything else we can do for you, please don't hesitate to reach out. 

Business response:

Thank you so much, Kyle! I'm thrilled to hear that you had a great experience with us. It was a pleasure working with you, and we're here anytime you need assistance in the future. Wishing you all the best! 

Business response:

Michael, I'm so glad to hear your home loan experience was the easiest you've ever had! That's exactly what I strive for. It makes my day to know things went so smoothly. Thanks for sharing your feedback!  

Business response:

Bruce, thank you so much for the 5-star review! I'm thrilled to hear that your experience was easy and that you appreciated the communication from my team and me. We really strive to make the process as smooth as possible, so it means a lot to hear that we hit the mark. We appreciate your business!  

Business response:

Thank you, Eric, for your kind words and positive review. I'm glad to hear that my responsiveness met your expectations. At Mutual of Omaha Mortgage, we strive to provide the best customer service. Thank you for choosing us and for taking the time to share your experience. Feel free to reach out if you need any further assistance. 

Business response:

I'm so glad to hear that you had a satisfactory experience, Bo! Your positive review means a lot to me. It was a pleasure assisting you. Your appreciation for my responsiveness, knowledge, and accommodation motivates me to provide even better service in the future. Thank you for choosing Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with!