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Kingsbridge Apartments
- Apartments
- Chesapeake, VA
About this business
Location details
13A Johnstown Crescent, Chesapeake, VA, 23322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 1:00 p.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI moved into one of the newly renovated 'pet friendly' units, very satisfied. I have only had a few generic maintenance issues which were tended to within 24 hours. The grounds are well maintained, yes, parking is limited but this is a relatively small complex, so to be expected. Reading through the reviews, I believe the primarily negative ones were a few years ago and perhaps there have been some changes. Everyone in the office is extremely friendly and courteous.
Business response:
Hello Natalie! Thank you so much for your kind words and taking the time to leave us such a nice review. I am so glad to hear that you are so satisfied with your newly renovated apartment! We are thrilled to have you as one of our newest residents and hope you continue to call Kingsbridge your home for years to come!! Sincerely, Lisa Foster Property Manager
RecommendedMy AC unit began to leak and soak my carpet. I called emergency maintenance and they arrived within 20-30 min and have been here working hard for nearly two hours to get the job completely done without cutting corners. Beyond grateful for their hard work. I’ve only been here a month but so far I love it. No complaints. Anytime I’ve needed something they’ve been very responsive.
Business response:
Hello Nicole! I am so sorry to hear that you are having issues with your A/C unit but I am so glad to hear that maintenance is taking such good care of your problem! I really appreciate you taking the time to leave us a review as well! Hopefully your A/C unit will be up and running soon! Sincerely, Lisa Foster Property Manager
RecommendedBusiness response:
Thank you for the review, Julie!
RecommendedBusiness response:
Thank you for the rating, Tina!
RecommendedBusiness response:
Theresa, thank you for your rating! We appreciate your feedback.
Recommended
I gave a hold fee of $99 for an apartment. I was told by two employees on two different occasions I would receive the hold fee back if I decided not to move in. A few weeks later I informed them I needed to move my move in date. I was told no problem, the hold fee would go towards the “new” apartment. I ended up not being able to move in (thank goodness!) and although, I gave them 2 months notice that I would need to cancel my application, they refuse to return my $99. I have been told they retain the $99 for “damages”, basi... read more
Business response:
Hello Rachel, When you place a holding fee on an apartment, it takes that apartment off the market and no one else is able to rent that apartment. You applied on August 19th and you informed us of your cancellation on October 8th. You were scheduled to move in on October 11th. Unfortunately, at that point, we were not able to refund your holding fee of $99.00. We sincerely apologize for any miscommunication or inconvenience this may have caused. If you would like to further discuss this matter please feel free to call me ... read more
The first time I rented from kingsbridge I had a good experience.This time I am having a horrible experience. The only thing that keeps me here is my children's school. I have had issues with my AC, Rodents, the Dishwasher, the Washer and Dryer and Mold. I have had meetings with maintenance supervisor, everyone in the leasing office is aware but they still have not fixed the problems. I have tried to contact corporate as well but I never get a call back. All they care about is money. I requested to be transferred to another ... read more
Business response:
Hi Kellyann, I'd like to thank you for taking the time to write another review about your experience at Kingsbridge Apartments. We're very sorry to read that you haven't been satisfied with your living experience at our community. Although we just had an in-person meeting a little while back about everything you mentioned above, I would like to clarify the issues you outlined so future residents are made aware that we take all of these matters very seriously: - The problems that you mentioned regarding your A/C, dishwasher,... read more
Save yourself the headache, move else where. Just stroll around the neighborhood and chat with residents, the feeling is pretty unanimous. You get one assigned parking spot and then have to fight to find another. Be prepared for parking behind the office and being gone before they open or park across the street in the neighborhood. Also, save the tow company into your contacts bc someone will always be in the fire lane preventing you from getting in/out of your spot. Or even better, IN your spot. Bugs...no matter how clean... read more
Business response:
Hi Laura, we thank you for taking the time to leave Kingsbridge Apartments another review. We're very sorry to hear that throughout your many years of living here, you have not been pleased with our community. Our staff at Kingsbridge constantly strives to provide excellent service to each and every one of our residents, and 100% satisfaction will always be our top priority. We do sincerely apologize if our maintenance services have not lived up to standards and if you were having parking issues. However, we truly have worke... read more
Frequently asked questions about Kingsbridge Apartments
How is Kingsbridge Apartments rated?
Kingsbridge Apartments has a 3.7 star rating with 142 reviews.
When is Kingsbridge Apartments open?
Kingsbridge Apartments is closed now. It will open on Monday at 8:00 a.m.