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Kitchen Mart, Inc.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were truly impressed by how you made a timeline and stuck to it. The men who worked in our kitchen were dedicated, kind and new what they were doing. You also cleaned up after each day and were aware of what was going to happen. We greatly appreciate your time and effort. We love our kitchen. 😊Â
Business response:
Thank you Tom & Jody for your kind words. The entire KM Team is thrilled to hear your loving your newly transformed kitchen. Happy cooking!Â
My kitchen remodel was completed on time and I was given step by step notification as to what to expect for each calendar day.. when payments were due and crews were respectful of my property inside and out..I am very pleased with my new countertops, backsplash, cooktop and hood. Nice upgrade .Â
The wait was worth it. My kitchen is now the dream. The company made a construction schedule, stuck to it and finished on time (except for a backordered appliance). The men who did the work were skilled and professional. The result is a quartz topped island, cabinets with soft-close doors and corner cabinets that are completely accessible. I now have so much storage space that some of the shelves are unused. All that with easy maintenance and it's so pretty! Thank you Kitchen Mart!Â
Business response:
Thank you Vivian for your review. The entire Kitchen Mart team is happy to hear your 'kitchen is now a dream.'Â
I had KM do my kitchen a couple of years ago. All went well and I was satisfied. Recently I had KM do my master bath. All went well - staff was competent and kept me informed as progress was made. They made sure that what they were doing was consistent with my wishes. Unfortunately, when KM staff had completed their work, a contractor was assigned to do the glass work. I paid the KM bill in full even though the glass work had not been completed. I was told it would take 2-3 weeks for the glass to be installed. After ... read more
Business response:
Hi Ron, thank you for being a returning client. Our entire team is gratified to hear you were satisfied with your recent master bathroom remodel. Your feedback is so appreciated. We are disappointed to hear that your shower glass hardware was not in stock and was back-ordered. We are truly sorry for this inconvenience with our heavy glass supplier. Ron, thanks for your patience. I've reached out to your Project Manager, KC, who will confirm with our supplier that installation is still on track. Once confirmed, he will connec... read more
Disappointing experience! Technicians came unprepared did not have right parts on hook up day. Left went to Home Depot came back with wrong parts and left again to go to Home Depot again. Workers did not know electrical work our power was out for 4 hours. I work from home commission sales agent I lost money the end of the month due to unable to work. This was May 29th. Called Kitchen Mart spoke to Sunshine I was crying I was so upset all the money I spent the workers should be trained. My husband called Tim left message. Ti... read more
Business response:
Hi Patty and Paul, thank you for your time on the phone this afternoon. Our sincere apologies for your frustrations. I know our project manager Del met with you and reviewed any outstanding issues or concerns. Again, your peace of mind means everything. As I shared, I'm happy to schedule another time for our team to meet. Please call me directly and we will get it scheduled. Thank you again.Â
Thank you for making my kitchen look great! It took many hands to make it a success. Marisa was extremely patient with me in helping to choose my quartz; Haley always answered the phone in a professional manner; Bryan worked tirelessly (with a great sense of humor) in refacing the cabinets; the staffer, whose name I do not know, did an outstanding job fabricating the quartz; Travis installed the counter and backsplash with precision; Nate skillfully tied up the loose ends--how does he know so much?--and finally, Justin, qu... read more
Business response:
Thank you Dianna for your review. We are absolutely thrilled to hear about your positive experience with our team at Kitchen Mart! Thank you for your kind words and for choosing us to transform your kitchen. We truly appreciate your feedback and look forward to serving you again in the future.Â
First, I thought all the craftsmen were all impeccable. They came when they said they would, did excellent work, and cleaned up after themselves. My beef is with corporate. It took ONE YEAR between the time I signed the contract and the work was complete. That's too long. And you no longer reface the shelves (as you used to). So when the cabinet is open, it's plain that I had the cabinet refaced.Â
Business response:
Thank you for your feedback, Natalie. We appreciate your compliments on our both our teams work and their professionalism. Your feedback is very important. I've reached out to you offline and look forward to speaking with you. First, I'm sorry to hear about your frustrations with our lead-times. We sincerely appreciate your patience. We're very transparent up-front about our lead times and would have shared we were nine months plus for a bathroom (at the time). As a general service we don't offer 'refacing' of the insi... read more
Excellent work was completed on the repair job, thank you!Â
Business response:
Thank you Linda for your review. The entire Kitchen Mart team is gratified you're pleased with our work and we look forward to the next opportunity to work together. Sincerely, Your KM Team!Â
Overall, I am very pleased with the refacing of my cabinets done by Kitchen Mart. The people that came were very professional and their work was very well done. I especially appreciated that the project was completed when originally promised. The clean up afterwards could have been better. Counter tops were very dirty and lots of wood shavings on the tops of all cabinets. Also, it has been a frustrating experience getting someone back out here to do a repair that happened during the project.Â
Business response:
Dear Linda, Thank you for taking the time to share your feedback about your experience with Kitchen Mart. We are glad to hear that you were pleased with the overall refacing of your cabinets and that our team provided professional and quality work. We apologize for any inconvenience caused by the cleanliness issue during the clean-up process. We strive to ensure that all project areas are left spotless and will address this matter with our team to prevent any recurrence. Regarding the repair that needs to be done, we since... read more
Frequently asked questions about Kitchen Mart, Inc.
How is Kitchen Mart, Inc. rated?
Kitchen Mart, Inc. has a 4.8 star rating with 715 reviews.Â
When is Kitchen Mart, Inc. open?
Kitchen Mart, Inc. is closed now. It will open tomorrow at 9:00 a.m.Â