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Kodak Lens | Centerpoint Eyecare

4.9

About this business

Location details

Centerpoint Mall, 6464 Yonge Street, North York, ON, M2M 3X4, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.91,730 reviews
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Felix A.'s profile image
Felix A. 
a year ago

I felt a little good for using the eye Systane ultra eye drop 

Business response:

Thank you so much for your kind words, Felix. We really appreciate you taking the time out to share your experience with us. Thank you for your support and we look forward to seeing you again. If there is anything we can do to improve your experience, please let us know. Hope you can give us the opportunity to earn a better review. Take care. Cheers, Kodak Lens | Centerpoint Eyecare  

Esther W.'s profile image
Esther W. 
2 years ago

Great stuff and very informative and professional . 

Business response:

Thank you so much for your kind words, Esther. We really appreciate you taking the time out to share your experience with us. Thank you for your support and we look forward to seeing you again. Take care. Cheers, Kodak Lens | Centerpoint Eyecare  

Juvina Fey R.'s profile image
Juvina Fey R. 
2 years ago

Dr.jacky ng and the staffs was compassionate. 

Business response:

Thank you so much for your kind words, Juvina. We really appreciate you taking the time out to share your experience with us. Thank you for your support and we look forward to seeing you again. Take care and stay safe. Cheers, Kodak Lens | Centerpoint Eyecare  

Lillie L.'s profile image
Lillie L. 
3 years ago

Thorough assessment. Busy clinic. Lots of waiting for assistance. Patient was seven and scared for getting eye drops and then upset and uncooperative (not a typical response based on her personality) 

Business response:

Thank you for providing your feedback and letting us know about your concern, Lillie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will strive to improve and hope to better our operations despite the challenges the pandemic has given us. We hope to get the opportunity to earn a better review. Please get in touch with us at (647) 351-1131 or centerpoint@eyetrusteyecare if you ever need any further assistance and we'd be happy to help you out. Best ... read more

Anita P.'s profile image
Anita P. 
4 years ago

KODAK LENS CENTERPOINT MALL.. very frustrating service. I have my eyes checked, and offered me reading glasses for $280, plus $135 consultation. I paid those amount on same day. They said I can get my glasses after a week., and will call me for pick up. 3 weeks later, no call from them. I reached them out and they cannot explain where my glasses did go. It's been almost a month they are keeping my money . I don't trust kodak lens anymore.. It is located at Centerpoint mall, Yonge and Steeles.  

Business response:

Thank you for providing your feedback and letting us know about your concern, Anita. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We sincerely apologize about your eyeglasses delay as our turnaround times have been sporadic because of the pandemic. However, we are constantly striving to improve and hope we can gain your trust back. Our team has reached out to you and we want to earn the opportunity for a better review. We will be following up with you... read more

Greta Cecilia R.'s profile image
Greta Cecilia R. 
4 years ago

I am still waiting to see the doctor in the next clinic.. 

Business response:

Thank you for providing your feedback and letting us know about your concern, Greta. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. When we make a referral, we have no control in the other clinic's operations as it is up to them to help you book an appointment and further care for your needs. We do see that you had appointments scheduled with the Ophthalmologist recently and hope it went well. Hope you can give us the opportunity to earn a better review... read more

Rowena's profile image
Rowena 
5 years ago

Customer service when Iam choosing the eyeglass was not good, though Dr. Louise Foxman is great to assist me for my eye consultation. 

Business response:

Thank you for providing your feedback and letting us know about your concern, Rowena. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. With all our COVID safety measures, we are adapting to a new way of helping our patients. We hope you can give us a second chance and improve your experience to deserve a better review. Please get in touch with us at customerservice@eyetrusteyecare.ca and we'd be happy to help you out. Best Regards, Kodak Lens | Centerpo... read more

Frequently asked questions about Kodak Lens | Centerpoint Eyecare

How is Kodak Lens | Centerpoint Eyecare rated?

Kodak Lens | Centerpoint Eyecare has a 4.9 star rating with 1,730 reviews. 

When is Kodak Lens | Centerpoint Eyecare open?

Kodak Lens | Centerpoint Eyecare is closed now. It will open tomorrow at 12:00 p.m.