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3290 Northside Parkway NW, Suite 600, Atlanta, GA, 30327, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
The loan process with BankSouth, Kristy Ragsdale, and her entire team made the home buying process seamless. The team went out of their way to make the dream come true, alleviating any stress or fears. I would definitely use them again if the need arises and without a doubt refer their services to others. I could not have chosen a better mortgage company. Many thanks and heartfelt appreciation.
Business response:
Hello Rolanda, I'm genuinely touched by your wonderful review. At BankSouth Mortgage we strive to create a smooth and stress-free home buying process for our clients, and hearing that we achieved this goal for you is incredibly rewarding. We're delighted that we were able to help make your dream come true. Your words of appreciation mean the world to us, and your willingness to refer our services is the highest compliment we could receive. Please don't hesitate to reach out if you need anything in the future. Thank you so mu... read more
Verified by BankSouth Mortgage Company, LLC
Kristy and her team were great, transparent, educational, and kind. As a first time home buyer I had a lot of questions regarding fluctuating interest rates and she didn't shy away to help me learn. Thank you!
Business response:
Hello Stephen, I'm overjoyed to hear that you had a positive experience with us, Stephen! Providing clear and educational advice to our customers, especially first-time homebuyers, is very important to us. We understand the complexities of fluctuating interest rates can be intimidating, so I'm glad I could assist in clarifying those concerns. Your thoughtful words and 5-star rating are greatly appreciated. Thank you for choosing BankSouth Mortgage, and we're here if you need any further assistance.
Verified by BankSouth Mortgage Company, LLC
Kristy and her team were great, transparent, educational, and kind. As a first time home buyer I had a lot of questions regarding fluctuating interest rates and she didn't shy away to help me learn. Thank you!
Verified by BankSouth Mortgage Company, LLC
Excellent work
Business response:
I'm very pleased to hear that you found my work excellent, Pravalika! Your positive feedback truly means a lot to me. We are committed to providing our customers with the best service, and it's wonderful to hear that you had a 5-star experience. If there's anything else you need in the future, don't hesitate to reach out. Thanks again for your kind words and for taking the time to review my work!
Verified by BankSouth Mortgage Company, LLC
Kristy was proactive, highly responsive with excellent communication. She simplified the onerous task of my mortgage application. I highly recommend her. Don’t think you’ll do any better.
Verified by BankSouth Mortgage Company, LLC
Great experience with Kristy & her team doing cash out refi for one of my investment properties. She and her team are very knowledgeable, patient & made the process very easy with their excellent communication & responsiveness.
Verified by BankSouth Mortgage Company, LLC
Kristy is very knowledgeable and pleasant to work with. She gave us good advice every step of the way and patiently answered all our questions. The best part is great communication and responsiveness. I plan to contact Kristy for my future investment properties.
Business response:
Hello Ekta, I'm so grateful for your kind words, Ekta! It was a pleasure working with you and your husband through the process and I'm thrilled that you found the advice helpful. Communication is key in our field and I'm glad you appreciated my responsiveness. I'm really looking forward to assisting with your future investment properties! Thank you for choosing BankSouth Mortgage and for the wonderful review. Best, Kristy Ragsdale.
Verified by BankSouth Mortgage Company, LLC
Kristy was great. She walked us through an exciting time in our lives which ended up turning into a much longer process then we originally expected. She always had our best interests in mind and answer every question and concern as we navigated through it all. She was compassionate, kind, and advised us to what was in our best interest.
Business response:
Hello Amy, I love to hear that you felt supported and advised during your time with us at BankSouth Mortgage, Amy. We understand that the home building process can sometimes take longer than anticipated, and it was my pleasure to guide you. My goal is to ensure your best interests and addressing all your questions and concerns which are my top priorities. Your kind words mean a lot to me. Thank you for your trust and for taking the time to share your experience. I look forward to any future opportunities to serve you.
Verified by BankSouth Mortgage Company, LLC
Kristy was very responsive, and communication was exceptional, as well as being proactive. She just plain out hustled my other options!!
Business response:
I'm truly grateful for your kind words, Nelson. It was a pleasure to assist you, and I'm so glad to hear that you found my services at BankSouth Mortgage exceptional. I always strive to be responsive and proactive so I'm thrilled to know that I exceeded your expectations. Knowing that my work is appreciated motivates me to do even better. Thanks for trusting me with your business. I look forward to serving you again in the future.
Kristy Ragsdale - BankSouth Mortgage Loan Officer has a 4.9 star rating with 711 reviews.
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