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La La Land

4.1

About this business

Location details

242 W Campbell Rd, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
Sun6:30 a.m. to 8:00 p.m.
4.1751 reviews
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Amar L.'s profile image
Amar L. 
rating
3 months ago

This is without a doubt the worst drive-through in Dallas. The line takes forever to move, and the workers act like there's no rush at all. Even when you finally pull up to the window, they're painfully slow to hand you your drinks. It defeats the entire purpose of a drive-through. Save yourself the frustration -- avoid this location completely. 

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us using this link https://lalalandkindcafe.com/pages/contact , and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Luu R.'s profile image
Luu R. 
rating
5 months ago

Drive thru wait times on multiple occasions was from 30-45 mins. Outrageously inconvenient! 

Business response:

Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please contact us at info@lalalandkindcafe.com, and let’s work together to find a solution. We’re here to make it right! - With love, la la  

Victoria E.'s profile image
Victoria E. 
rating
6 months ago

Excited to try as have heard so much. Long wait in drive thru and 2 items they were out of. Tried mango ice tea and truffle avocado toast. Tea came in a cute cup with heart straw and presentation was amazing but under whelmed by flavor. The a food was drenched in so much truffle oil it dripped and was unable to eat. Disappointment. 

Business response:

We’re so sorry to hear that your experience wasn’t perfect. We take all feedback seriously, and we’d love the chance to make things right. Please feel free to reach out to us at info@lalalandkindcafe.com so we can work together to ensure your next visit is a 5-star experience! - With love, la la  

Elaine F.'s profile image
Elaine F. 
rating
6 months ago

Slowest service ever I had to wait 35 minutes for a mobile order of four drinks and one just being an iced tea. I asked the person working what was taking so long and I was told that they prioritize anyone that is ordering in person so if you make a mobile order and the drive-through is long, they will do the drive-through before your order is even prepared 

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Dr. D.'s profile image
Dr. D. 
rating
7 months ago

The drinks are great, but the service is so so slow. No matter what time you go. If you have time to wait, go for it. If you are trying to grab a drink and get in and out quickly, keep driving. 

Manny F.'s profile image
Manny F. 
rating
8 months ago

The line was probably 7 cars deep in the drive-thru. Thought it would move fast but it took about 25 minutes to get our drink. Drinks were pretty solid but the banana espresso was a bit milked down. 

Hannah H.'s profile image
Hannah H. 
rating
8 months ago

First time here.... Yikes, came by on a Saturday afternoon for a pick-me-up and sat in the drive through line for 20 minutes (I understand that places get busy so I don't mind waiting) before coming to the realization I was never going to make it to the window let alone the menu to order. There were several cars ahead of me that left too, we never even made it in far enough to be "stuck" in line. This location only has a walk up and drive up option, no inside. Not sure if it's a staffing issue or what but I'll not be retu... read more

Business response:

Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please contact us at info@lalalandkindcafe.com, and let’s work together to find a solution. We’re here to make it right! - With love, la la  

Brittany L.'s profile image
Brittany L. 
rating
a year ago

I do not recommend this spot at all. There is only a drive-thru / walk up window with very limited outdoor seating. I must say that the staff was very friendly and provided great service. However, I did not enjoy my ordered. I bought the strawberry matcha and the truffle burrata avocado toast. I would rate the matcha a 3.5 / 5. It wasn't bad, but I wouldn't come back for it. The avocado toast was atrocious! It was served cold, and I do not believe they used actual avocados. It looked and tasted more like a paste. The burra... read more

Business response:

Hi Brittany! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. Love you! - La La Land 

Alexa K.'s profile image
Alexa K. 
rating
a year ago

i love la la land but this has consistently been the worst of their locations sadly. today is the second time that i ordered a gluten free muffin for my mother who has a gluten intolerance and instead received another pastry- of which has gluten and gave my mother horrible cramping. and today the service was extremely slow likely due to the employees standing at the counter talking with a different employee who wasn't working - and literally put their dog on the order counter and half way thru the window inside which i foun... read more

Business response:

Hi Alexa! We truly apologize for the less than La La experience you had at our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. We love you! - La La Land 

Frequently asked questions about La La Land

How is La La Land rated?

La La Land has a 4.1 star rating with 751 reviews. 

When is La La Land open?

La La Land is open now. It will close at 8:00 p.m.