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La Quinta by Wyndham Denver Englewood Tech Center
- Hospitality
- Greenwood Village, CO
About this business
Location details
9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
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It was what we needed for the night after a concert at Fiddler's Green.
Hotel is completely adequate and met all expectations.
Don't expect a clean place. The room we were assigned was filthy throughout. We slept well, the beds and pillows were comfortable but not clean; there was blood on one comforter. The days we were here were very peaceful. The only thing I can highlight is the convenience of all the nearby services: restaurants, gas stations, RTD rail, which was very convenient for our visit, Target, etc.
Business response:
Thank you for taking the time to provide detailed feedback about your recent stay. First, I’m glad to hear you found our beds and pillows comfortable and that you enjoyed peaceful nights—comfort is something we strive for. We’re also pleased the proximity of nearby restaurants, gas stations, the RTD rail, Target, and other services added convenience to your visit. That said, I’m deeply sorry about the cleanliness issues you encountered—especially the blood on the comforter. Cleanliness is our cornerstone, and what you descri... read more
The complimentary breakfast was a hit. It appeared other guests really enjoyed it as well. However, the facility was not very clean and run down a bit. I believe renovation is a must. Carpets need to be clean (hallways) Rooms need to be clean better. However, the bed was made each day. The rooms carpets needed vacuuming. I also had an issue where two unknown guests entered my room while I was watching TV during my last evening in the room. Apparently, the room that I was assigned to for two days was also assigned to two new ... read more
Business response:
Thank you for your feedback. I’m glad you enjoyed our complimentary breakfast and found our staff accommodating. However, I deeply regret the serious issues you encountered during your stay, particularly the double booking incident, which is completely unacceptable. First and foremost, I want to sincerely apologize for the distress caused by being assigned to a room that was also given to other guests. This is a significant error, and I understand how unsettling and unsafe it must have felt. Please know that we are thoroughl... read more
The property is beautiful. Some of the furniture was old and the black out curtains had holes. We even had problems with the toilet and they sent someone to fix it within 20 minutes. It was fixed in 5. Great service!!
Business response:
Thank you for sharing your experience. We're delighted to hear that you found our property beautiful and appreciated the prompt service when you encountered an issue with the toilet. Our team strives to address maintenance concerns swiftly, and we're glad we could resolve the matter to your satisfaction. We also value your feedback regarding the condition of some of our furniture and the blackout curtains. Please rest assured that we're actively working on renovations to enhance the comfort and aesthetics of our rooms. We lo... read more
Business response:
Thank you for your 4-star rating! We're glad to know you had a positive experience with us. Your feedback is important, and we’re always striving to enhance our guests' stays. If there’s anything specific we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon
It was great and easy to check in and out had two swimming pools and a hot tub
Business response:
Thank you for sharing your positive experience! We're delighted to hear that you found our check-in and check-out process seamless and enjoyed our two swimming pools and hot tub. Providing a relaxing and convenient stay is our top priority, and we're thrilled to know we met your expectations. We look forward to welcoming you back for another enjoyable visit.
Business response:
Thank you . We're glad to know you had a positive experience with us. Your feedback is important, and we’re always striving to enhance our guests' stays. If there’s anything specific we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon
Definitely things that could be fixed like the plumbing for one, but the beds were comfy and it was quiet. The breakfast was the worst breakfast I've had at a hotel. It was lacking and I just wish there was a little more. No creamer that was dairy free and really just not much. I get that things are expensive but just a little more effort would have been good. The elevators seemed like they need to be serviced and kept blinking that there was a communication error. We also were not informed that the place was not cleaned dai... read more
Business response:
Thank you for taking the time to share your detailed feedback. I'm glad to hear the beds were comfortable and the property was peaceful and quiet—those elements are important to our guests and I'm thrilled they stood out positively. At the same time, I’m very sorry for the areas where we fell short
Frequently asked questions about La Quinta by Wyndham Denver Englewood Tech Center
How is La Quinta by Wyndham Denver Englewood Tech Center rated?
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,959 reviews.
When is La Quinta by Wyndham Denver Englewood Tech Center open?
La Quinta by Wyndham Denver Englewood Tech Center is open now. It is open 24/7.