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La Quinta Inn Albuquerque Airport
- Hospitality
- Albuquerque, NM
About this business
Location details
2116 Yale Blvd SE, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No breakfast,no pool, under construction, NOT THOROUGHLY CLEAN!!! Entrance was a disappointment. The pictures online weren't the same as the room. In Fact, all the rooms looked the same as an ordinary 2 queen bed and a Deluxe 2 queen. We ordered a DELUXE 2 bed, not an ordinary 2 queen bed which we think we over paid. Room wasn't thoroughly clean. Trash along the bed frame, and our 2nd night staying there my son discovered left over food in the microwave and bottle water in fridge that was not ours. We didn't see it the first... read more
Business response:
Hello Martin, We appreciate your feedback and apologize for any disappointment with your stay. Our room descriptions and amenities are outlined on our website for transparency. We regret if the cleanliness did not meet your expectations and will address this with our housekeeping team. We're glad you enjoyed the complimentary Dove products and found the linens pleasant. Thank you for choosing to stay with us and sharing your thoughts.
Bad service. Would not stay again It was under construction. Hard to get to room. Arrived late at night and assigned room was not ready and clean. Close to airport
Business response:
Hello Girard, We apologize for any inconvenience during your recent stay. Your feedback on the construction and room cleanliness is appreciated. We strive to provide a comfortable experience for all guests. Thank you for mentioning our convenient location near the airport.
Old property under construction. No breakfast and tired room. But ok for one night. But description really false.
Bad
Terrible never will be back The ac/heater was working and we called the front desk and she said the manager went home to bed and there’s nothing we can do I went down to the office to talk to her and she said she’s trying not to yell at everyone right now The ac/heater was working and we called the front desk and she said the manager went home to bed and there’s nothing we can do I went down to the office to talk to her and she said she’s trying not to yell at everyone right now
Business response:
Hello Brandon, I apologize for any inconvenience you experienced during your stay. We encourage guests to communicate any issues directly to our team for prompt assistance. Your feedback will be shared with our staff for further improvement. Thank you for bringing this to our attention.
Under construction Well we thought it was newly renovated, but it was in the middle of it. The lobby was covered in drywall dust and very small too. We were given one of the old rooms with a saggy squeaky mattress. It is supposedly a pet friendly place, but there is nowhere to take your dog except for the sidewalks. There also wasn’t any place to have breakfast, or coffee. It might be nice when it’s done, but at the moment it’s not.
Business response:
Hello Kathleen, We apologize for the inconvenience during your recent stay and appreciate your feedback. Renovations are underway to enhance our facilities, and we regret if this impacted your experience. Our team aims to provide comfortable accommodations for both guests and pets. We hope you'll consider visiting again once our improvements are complete to enjoy the updated amenities. Thank you for sharing your thoughts with us.
Will not be returning to this hotel. This is the second time I've stayed at this hotel. Again, the carpet was not completely cleaned along the edges and there were numerous hairs in the tub. Maybe I'm just a little more picky since I work at a different hotel chain, but was very disappointed that these things weren't just a fluke from the first stay. Bed was nicely made. Dust free.
Business response:
Hello Tami, We appreciate your feedback regarding your recent stay. Rest assured that your comments will be shared with the relevant teams for their review. We have noted your observations and thank you for recognizing our efforts in maintaining a clean bedding experience. Your suggestions are valuable as we strive to improve our services continually.
Didn’t like bottom floor room facing busy street It was during construction and a little messy Close to airport
Business response:
Hello S, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the ongoing construction. We strive to improve our facilities to enhance our guests' experience. Your proximity to the airport must have made your travels more convenient. We appreciate your understanding during this time and hope to welcome you back in the future.
Renting unhealthy rooms to public- Shameful We reported a mattress with feces about 14 inches long spot on at bottom of sofa bed mattress and got kicked out because front desk Aliya felt my wife was acting empowered by reporting the feces, urinated stain.Worse she had the audacity to charge full price on our credit card. We didn't have breakfast.
Business response:
Hello Barragan, Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. Our team takes cleanliness concerns seriously, and we regret any misunderstanding or dissatisfaction that may have occurred. We recommend contacting our management directly to discuss the issue further. We appreciate your understanding.
Frequently asked questions about La Quinta Inn Albuquerque Airport
How is La Quinta Inn Albuquerque Airport rated?
La Quinta Inn Albuquerque Airport has a 3.4 star rating with 5,338 reviews.
When is La Quinta Inn Albuquerque Airport open?
La Quinta Inn Albuquerque Airport is closed now. It will open at 12:00 p.m.