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La Quinta Inn Albuquerque Airport
- Hospitality
- Albuquerque, NM
About this business
Location details
2116 Yale Blvd SE, Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Room outdated and poor plumbing Shower drain clogged Location
Business response:
Hello Angela, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our fut... read more
Never against The lobby smelled of strong cover up. One elevator, at the opposite end of facility. Needs some cleaning and a facelift. Air vents were filthy, not good for people with allergies or asthma Could use some new mattresses. Breakfast was skimpy - no hot foods We would not stay there again The suite was roomy.
Business response:
Hello Betsy, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Fair Under renovation Location
Business response:
Hello Margaret, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Don’t stay at this place. Definitely does NOT reflect the pictures on the booking site! NOTHING. It was horrible. The room was dirty. Hair in the bed that looked like it had been slept in. The maintenance people had clearly been in the room doing something in the ceiling. The chair they used to stand on was under the opening and the screw driver was left on the table. The sink and floors were dirty. The shower drain was clogged up and drained horribly slow. NOTHING. It was horrible.
Business response:
Hello Jessica, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Will never book again. I got bit by bedbugs. Really bad bite! Location
Business response:
Hello Clarina Adan, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
Fair price for a convenient hotel next to airport Nothing to flag Well located next to the airport . Staff was super nice and helpful
Business response:
Hello benjamin, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.
Poor Noisy air conditioner, tiny bathroom Location
Business response:
Dear Guest, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our air conditioner and also our location. We hope to see you again to deliver you with a 5 star experience.
Poor
Fair The facility was under construction. It is a motel, not a hotel. Both of those things should have been specified on your site. Thank you.
Business response:
Hello Kathleen, Thank you for taking the time to share your comments regarding our facility and your insights regarding our construction. We hope to see you again and that you will be truly impressed with our continued improvements.
Frequently asked questions about La Quinta Inn Albuquerque Airport
How is La Quinta Inn Albuquerque Airport rated?
La Quinta Inn Albuquerque Airport has a 3.4 star rating with 5,338 reviews.
When is La Quinta Inn Albuquerque Airport open?
La Quinta Inn Albuquerque Airport is closed now. It will open at 12:00 p.m.