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La Quinta Inn and Suites New York City Central Park
- Hospitality
- New York, NY
About this business
Location details
31 W 71st St, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Wouldn’t stay again Rooms were dirty. We had to request a new room because the room was visibly dirty. Location
Business response:
Dear Sarah, I am so sorry to hear that your stay here, did not meet your expectations. We have shared this review with the entire team and are making every effort to address the issue. We appreciate you taking the time to share your experience and hope to welcome you back again. Thanks. S Hussain, General Manager
Poor
i picked this property because it was the closest to the finish line for NYC marathon, after running 26.2 miles you bare cleanliness Location
Business response:
Dear Loie, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am so glad that you enjoyed the location but sorry that your experience of cleanliness, did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that the TV could not be shared. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrence... read more
Awful. Do not recommend. Stay somewhere else. When walking in, there was a prominent leak in the ceiling that dripped onto the black rug in front of me right at the front door, the entire downstairs was crammed with luggage and suitcases and people with wheelchairs would never have made it through those hallways, let alone into that LONE elevator. I got news that my room was on the 14th floor, and I thought the view would be alright (which, it was not) and THEN, I had to wait forever for the elevator (most of the time it jus... read more
Business response:
Dear Eileen, We appreciate the time you have taken to share your experience with us. We sincerely regret that your stay here did not live up to your expectations and this is below our normal standards. I have shared this review with our entire team, and we are addressing everything we can do to make sure that such issues do not reoccur. Thank you again for sharing your review and we hope to see you back again. Sincerely, S. Hussain, General Manager La Quinta Inn & Suites Central Park West
Very uncomfortable Room very tiny, and Bathroom even tinier. Bed sheets brownish color from being washed so many times. Power cut in room that took 2 jours to solve. One elevator for clients and staff, so you wait ages for it to arrive. The location
Business response:
Dear Nadine, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and your experience of the bed linen is below our normal standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuo... read more
Very Poor
Décevant - chambre très très petite, très peu pratique lorsqu'on est à 2 (par exemple impossible de se croiser lorsque l'on a 2 valises), baignoire sale avec des remontées (eau jaune, mousse marron), chambre sur cour intérieure avec bruit infernal la nuit (vmc extérieure ?) - salle de petit déjeuner qui ne peut accueillir les clients (obligé de patienter un long moment pour une place assise, voire de manger dans le couloirM Emplacement Proximité des transports
Business response:
Dear Guest, Thank you for taking the time to share your survey with us. We sincerely regret that that your experience was not as you had fully expected. We are immediately addressing your concern with the water and bathtub so we can prevent such an issue in the future. Thanks, and we hope you give us another chance to host you at this good location. Sincerely, S. Hussain General Manager
Disappointing
Frequently asked questions about La Quinta Inn and Suites New York City Central Park
How is La Quinta Inn and Suites New York City Central Park rated?
La Quinta Inn and Suites New York City Central Park has a 3.3 star rating with 9,535 reviews.
When is La Quinta Inn and Suites New York City Central Park open?
La Quinta Inn and Suites New York City Central Park is closed now. It will open tomorrow at 9:00 a.m.