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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great stay. Staff was very helpful with my needs. Will be coming back for sure next time I'm in town
Business response:
Dear TMC, Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty and ... read more
Exceptional
Excellent
Good Very basic accommodations. I was to have a king bed and they were sold out
Business response:
Dear Wayne, My apologies for not having your requested room type available upon check in. During your next visit, I would be happy to make it up to you as your loyalty means everything to us. Thank you for being our guest and for your feedback. Sincerely, Chad M. Assistant General Manager
All worked out and I enjoyed the staff and their hospitality. The people are solid. The location good and it is a older property that could use a little more love. The breakfast offered is a lower class than at other same corporate property locations.
Business response:
Dear Bill, Positive impressions of our staff mean everything to us, breakfast we can surely work on! Thank for being our guest and for taking the time to tell us about your experience. Hope to see you again soon! Sincerely, Chad M. Assistant General Manager
Very good overall all The bathroom floor was dirty The bed and bedding and towels were very nice and also very white!
Business response:
Dear Jeannie, Despite the obvious challenges of maintaining an older hotel, we pride ourselves on cleanliness and our housekeeping team appreciates your feedback. We are so happy that you chose to stay with us and hope to welcome you again soon! Sincerely, Chad M. Assistant General Manager
Exceptional Lokatie
Business response:
Dear Pieter, Glad our location was such a great fit for you and we hope to welcome you again soon! Sincerely, Chad M. Assistant General Manager
Very Good
Good Parking is too expensive. The room has smell Location is perfect. The room overall is clean.
Business response:
We are happy to hear that you appreciated being in the heart of downtown Austin and we thank you for staying with us. Anytime that there is anything you find less than perfect, I invite you to reach out to me directly during your stay so that we can make it right. We are always striving to improve and elevate our guest experience and will do whatever it takes to ensure that you feel assured and settled in as our guest. Earning your loyalty means everything to us and we look forward to welcoming you again soon! Sincerely, Cha... read more
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,700 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.