This profile has been claimed by the business owner or representative.
La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
So so There was a automatic $25 valet charge that was not posted on the site Good location
Business response:
Hello Ernest, Thank you for staying with us recently and letting us know some feedback about your experience. I am happy to see that your stay overall was enjoyable and the location was great for your needs in coming to the area. I do want to apologize for the miscommunication about the parking, however, it is on the website about the valet charge. Rest assured we are the most priced sensitive hotel in all of downtown Austin while all hotels charge excessively more in the $30s, $40s, and $50s per night. Thank you again for t... read more
Pleasant
Prima verblijf met basis voorzieningen De airco per kamer in de gevel monteert was erg luidruchtig Prima locatie, basis voorzieningen in de kamers aanwezig. Prima internetverbinding.
Business response:
Hallo, Bedankt dat je onlangs bij ons bent gebleven en ons hebt laten weten hoe je ervaring was. Ik ben blij te zien dat u van uw verblijf genoten heeft en ik zal mijn personeel laten weten dat het een algehele goede ervaring voor u was. Nogmaals bedankt voor de beoordeling. Jason H. Algemeen directeur
Very good value for a central location in Austin. Nearly next door to the Capitol. Nice staff, good location. The room interior is better than the public areas and corridors, which are a bit tired.
Business response:
Hello Penelope, Thank you for staying with us recently and letting us know how your experience was. I am very pleased to see that you enjoyed your stay and that everything was wonderful for the location of the hotel along with the nice staff. I will share this with my team and we look forward to seeing you when you return to Austin in the future. Thank you again for the review. Jason H. General Manager
Got what I paid for but no more; moved to Hilton for a more relaxing last 2 days! Staff not knowledgeable of local info...groceries, full-service breakfast location. No keurig coffee maker. Pool average. Very pleasant and accommodating staff. Good price for location. Convenient for bus travel. around downtown and the city. Coffee available all day.
Business response:
Hello Edythe, Thank you for staying with us recently and letting us know how your experience was. I do want to apologize for the overall average stay and we are sorry to see you move to a more expensive and luxurious hotel as we are limited select service. I will be working with my team to improve their knowledge of the area more as I find that unacceptable to working downtown and us not knowing anything about the area you are needing; rest assured we will get this corrected and would like to invite you back to our hotel kno... read more
Exceptional parking breakfast was good!!!
Business response:
Hello Maria, Thank you for the review and letting us have your business. I am pleased to see that you enjoyed the breakfast and that it was a great stay for your. I will share this with our team and we do look forward to seeing you again soon when you return to Austin in the near future. Jason H. General Manager
Overall it was just okay. With as many other options available in town I probably wouldn't go back. The hotel is very dated. There are very few power outlets within the room making it difficult if you have multiple devices to charge. There is no power outlet near the bed. The only available ones are on the walls on the opposite sides of the room. The building is old an showing its age. The elevators are slow and were overdue for their annual state inspection. The heating in the room worked but it was noisy. Limited selection... read more
Business response:
Hello Charles, Thank you for staying with us recently and letting us know how your experience was. I do want to apologize for the overall average experience and I don't want to lose your business over this average experience especially with you saying you wouldn't come back. I will address all of these challenges starting with our employee not at the front desk immediately when you come to into the lobby area and the television challenges you had on the last night. Rest assured we will correct all of the controllable issues ... read more
Exceptional
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,846 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.