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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
things were clean and efficeint. Location, price, and convenience.
Business response:
Hello Omehed, Thank you for staying with us recently and letting us know how your experience was. I am pleased to see that your stay was clean and everything went smoothly for your on the location, price, and convenience. I will share these compliments with our team and we do look forward to seeing you again soon when you come back to Austin in the future. Thanks again. Jason H. General Manager
Not great. But ok Tv was broken Wifi didn’t work Floor was dirty Shower didn’t work Girls at the front desk were great. Pool was clean
Business response:
Hello Megan, Thank you for staying with us and sharing your feedback with us. I find this type of stay unacceptable because things throughout the room was not up to standard. I apologize for that and I am addressing the tv, wifi, cleanliness, and the functioning of the shower immediately with my team. Rest assured this will be corrected and I correct it. Thank you again for the review and we look forward to seeing you again soon. Jason H. General Manager
A positive experience within walking distance of a historic city. hmm.... (chocolate on our pillows ?) Excellent staff ! Everyone from the people who were at the front desk to the young men who handled the valet service provided. I'm very much a people person, and appreciated the friendliness, hospitality and great conversation. Their professional attitude and atmosphere made me feel very much at home. The house cleaning staff was second to none, and compliment your facility when so many of the much larger hotels are near by... read more
Business response:
Hello Rex, WOW! Thank you! Thank you for the wonderful review and letting us know how your experience was. I am very pleased that our team was able to make your stay the best it could possibly be. I take no credit for any of this and all of the credit goes to my team who works tirelessly to ensure they are delivering on our mission statement of HERE FOR YOU. Thank you again for the review and we look forward to seeing you again soon. Jason H. General Manager
Good
So so There was a automatic $25 valet charge that was not posted on the site Good location
Business response:
Hello Ernest, Thank you for staying with us recently and letting us know some feedback about your experience. I am happy to see that your stay overall was enjoyable and the location was great for your needs in coming to the area. I do want to apologize for the miscommunication about the parking, however, it is on the website about the valet charge. Rest assured we are the most priced sensitive hotel in all of downtown Austin while all hotels charge excessively more in the $30s, $40s, and $50s per night. Thank you again for t... read more
Pleasant
Prima verblijf met basis voorzieningen De airco per kamer in de gevel monteert was erg luidruchtig Prima locatie, basis voorzieningen in de kamers aanwezig. Prima internetverbinding.
Business response:
Hallo, Bedankt dat je onlangs bij ons bent gebleven en ons hebt laten weten hoe je ervaring was. Ik ben blij te zien dat u van uw verblijf genoten heeft en ik zal mijn personeel laten weten dat het een algehele goede ervaring voor u was. Nogmaals bedankt voor de beoordeling. Jason H. Algemeen directeur
Very good value for a central location in Austin. Nearly next door to the Capitol. Nice staff, good location. The room interior is better than the public areas and corridors, which are a bit tired.
Business response:
Hello Penelope, Thank you for staying with us recently and letting us know how your experience was. I am very pleased to see that you enjoyed your stay and that everything was wonderful for the location of the hotel along with the nice staff. I will share this with my team and we look forward to seeing you when you return to Austin in the future. Thank you again for the review. Jason H. General Manager
Got what I paid for but no more; moved to Hilton for a more relaxing last 2 days! Staff not knowledgeable of local info...groceries, full-service breakfast location. No keurig coffee maker. Pool average. Very pleasant and accommodating staff. Good price for location. Convenient for bus travel. around downtown and the city. Coffee available all day.
Business response:
Hello Edythe, Thank you for staying with us recently and letting us know how your experience was. I do want to apologize for the overall average stay and we are sorry to see you move to a more expensive and luxurious hotel as we are limited select service. I will be working with my team to improve their knowledge of the area more as I find that unacceptable to working downtown and us not knowing anything about the area you are needing; rest assured we will get this corrected and would like to invite you back to our hotel kno... read more
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.