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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good The value is excellent if you just need a place to stay and don't mind paying 30$ plus tax a day for parking on site. Location is right next to the Capitol Building which is nice.
Business response:
Thank you for taking the time to leave a review, glad you enjoy your stay. and the location. LQ
Good
Exceptional
Pleasant No coffee in room, noise, expensive parking
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ
Good location with clean rooms and adequate facilities The staff were efficient but unfriendly and unsmiling and seemed reluctant to help anyone. When we turned up about an hour before official check-in, the receptionist did not bother to find out if our room was ready to occupy, unlike other hotels we had visited previously. The room was pretty basic, rather run down and in need of redecorating (there is still a bottle opener attached to the bathroom counter!). In fact the entire property was in need of some upgrading: for ... read more
Business response:
Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. Thank you again for taking the time to provide your remarks. In our ongoing efforts to improve there is no better tool than our guest’s feedback, whether posit... read more
Good
Good
Pleasant
Good the only thing i didn’t like about the property was that they didn’t mop our room well and it was kinda sketchy we went for a concert at the moody center and it was close to there which was very convenient
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mentioned in your we continually try to do our very best for all guests. We will look into each issue that you have noted in an attempt to correct and improve our hotel. Sincerely, LQ
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,295 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.