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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Decent considering the location of the hotel Felt very unsanitary in the bathroom. Was given one roll of toilet paper and the shower had what I think was mold on the faucet? Also one of the outlets in the room didn’t work I liked the location since it was across the street from the concert I went to. The room was also on one of the top floors.
Business response:
While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.
Overall, a good stay, but needs to be updated. The outside was a little dated, but otherwise not bad. the garage below needs to be better maintained, as it is a little rundown as well. It was close to everything I wanted to see in Austin, and had a great pool. The room was in overall okay condition, maintained well.
Business response:
Thank you for you review of our hotel, we appreciate your feedback. I am so happy to hear you enjoyed your stay due to the location of our hotel, our great pool and the condition of your room. We hope we will see you again when visiting Austin!
Very Good
meh el hotel es viejo, esta deteriorado, no incluye estacionamiento (cuesta 34 dlls adicionales por dia) desayuno escaso y de baja calidad la ubicacion es excelente
Business response:
Thank you, Heli, for taking the time to review our hotel. We apologize that your stay was not as expected, and we are working hard on fixing these issues.
Buena ubicación y buen trato, aunque instalaciones anticuadas y limpieza de zonas comunes mejorable. Instalaciones anticuadas. Buena ubicación, junto al Capitolio y cerca del centro
Business response:
Thank you, Oscar, for taking the time to review our hotel. Your feedback is greatly appreciated.
Very Good
I don’t think I would come back to this place. I didn’t like having to wash everything up in the dishwasher before using it as I felt everything was not clean properly. There was two of us but only towels for one person plus one teabag and no milk. The staff were very obliging to us. The staff are very happy.
Business response:
Thank you Margaret for taking the time to review our hotel. We apologize that your stay was not perfect and we will be discussing the matter with the appropriate departments.
nice hotel , brilliant manager Brandy, who I cant speak highly enough of BOOKING>COM the Staff were great and very helpful ( apart from one) BOOKING.COM is my issue - they are terrible, booking customer service is terrible and I will never use Booking.com again
Business response:
Thank you, Ed, for taking the time to review our hotel. Your feedback is important and very helpful to us.
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,955 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.