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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Good wifi debolissimo a volte iesistente, aria condizionatamlt rumorosa impossibile dormire se accea, isolamento sonor tra le camere inesistente La posizione, il personale gentile
Business response:
Thank you for your feedback. It is regrettable that during your recent stay, you experienced issues with the internet service at our property. We recognize that internet service is a vital part of our overall guest experience and are appreciative of you bringing the issue to our attention. Your comments have been forwarded to our management team for review. We do hope that if your travels bring you back to the area, you will consider staying with us again.
Very Good
Pleasant The building is quite old. They use a spray for cleaning the communal areas which has a strong smell. I didn't like. Our room was on the 11th street and there was a bit of noise even if the traffic is not bad in that area. Also the air conditioning was noisy. We turned it off at night and luckily wasn't too hot. The room was quite big and the 2 beds were comfortable.
Business response:
Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon.
Excellent location but paying to park at the facility is ridiculous. You charged me an additional $30 dollars to park my car on your facility. That was a shady move on your behalf. location
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs.
overall very comfortable! spot cleaning wasn’t great location and safety
Business response:
Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon.
Awesome
Wonderful
Pleasant The shower curtain had a lot of mold.
Business response:
Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. We will be forwarding your comments to our management team for review so that similar situations do not occur. Thank you again for taking the time to provide y... read more
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,688 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.