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La Quinta Inn Denver Aurora
- Hospitality
- Aurora, CO
About this business
Location details
1011 S Abilene St, Aurora, CO, 80012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Uncomfortable this motel is very run down, it needs a complete remodel. The bathtub did not look clean. The room wreaked of fabreeze to cover the smell of cigarette smoke but you could still smell smoke. The ice machine was out of order and getting to the other machine meant walking thru outside passageways that were very dark. I would not stay there again.
Business response:
Thank you for taking to time to review our property. I will share your comments with the team to ensure we are doing our best to make every guests experience a positive one. Here for you, Michael D. General Manager
Never staying at that location again The room was filthy The staff was friendly
Business response:
Leslie, Thank you for your feedback. I do apologize for the cleanliness issues you have experienced. I will share your concerns with the housekeeping team to ensure this was an isolated incident. Here for you, Michael D. General Manager
Will not stay again The room had a smell of smoke covered by deoderizer , the toilet seat was dirty and had some sort of brown substance on it that we had to wipe off(good thing we brought sanitizing wipes) . Also the toilet seat itself needs to be changed , old and dingy. The bathroom was small and uncomfortable. When we pulled back the comforter on my son's bed, we found some sort of stain on it. The smoke detector was covered with plastic, perhaps the previous guest was smoking in the room. There were remnants of pizza on... read more
Business response:
Leslie, Thank you for taking the time to review our property. I am sorry to hear of the issues you experienced. I will share your concerns with our housekeeping team to ensure this was an isolated incident. Here for you, Michael D. General Manager
Horrible experience Upon entering I requested a downstairs room due to being disabled. The receptionist was extremely rude and simply responded that if I did not like it they "I Could leave". 1st that is NOT a way to respond to a customer who is clearly giving you their money. 2nd, my guest and I noticed there was another guest checking out (from a downstairs room) at the moment we were checking in. I understand the room needed to be clean and worked on before anyone else could go in. However, I was NOT given this option AT ... read more
Business response:
Blanca, Thank you for taking the time to review our property, although I did sit down with you on 9/21/18 in my office for an extended period of time when you extended your stay for another night which was discounted for your troubles. Here for you, Michael D. General Manager
Kool Na Cleaning
Business response:
Thank you Kevin!
It. Was. Crappy. For. The. Amount. Of. Money (cost). The. Shower. Was. Terrible. ! Cold. Water. You. Could. Not. Turn. Off. Or. On. With. Out. My. Husband. The. Hot. Was. Ok. Tub. Could. Not. Keep. Up. With. Water - the. Water. Came. Out forcefully. &. Stung. Was. So. Strong. !!! The. Toilet. Paper. Was. Thin. I. Do. nNot. Like. Wiping. &. Your. Finger goes. Thru. Paper - --Tissue. Was. So. Hard. Not. At. All. Soft. -walked. In. Supposed. To. Be. Non. Smoking. They. Sprayed So much to. Cover. Up. Smoke. - it. Smelled The bed... read more
Business response:
Carol, Thank you for taking the time to review our property, I am sorry to hear of the troubles you experienced during your stay. I will share your comments with the team and use them as a training opportunity. Please do not let this experience keep you from utilizing our brand in the future. Here for you, Michael D. General Manager
My stay I feel could have been better Breakfast, cleaning of room, the fact that there was dog near us and I barked Location
Business response:
Jamesetta, Thank you for taking the time to review our property. Your feedback helps us to improve upon our operation. We look forward to seeing you in the near future. Here for you, Michael D. General Manager
Avoid deceptive Booking in this case Booking, Inc.; demand bill copy when checking in. Price of room not honored. Manager not there. Room impossible to stay in and had to be aired BY US for two hours before we could remain in it. Honor rate advertised! Check that cleaners have NOT over used cleaning fluids. Check that air conditioning has been adequately running et al. Breakfast for the money skimpy and a farce.!
Business response:
Hello Derry, I just verified via Booking. com that the rate you paid was the agreed upon rate. Please reach out if this is in error but I see no changes made to your reservation. I am sorry for the issues you encountered and hope that you will utilize our brand in the future. Here for you, Michael D. General Manager
Frequently asked questions about La Quinta Inn Denver Aurora
How is La Quinta Inn Denver Aurora rated?
La Quinta Inn Denver Aurora has a 3.1 star rating with 3,700 reviews.
When is La Quinta Inn Denver Aurora open?
La Quinta Inn Denver Aurora is closed now. It will open tomorrow at 12:00 p.m.