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La Quinta Inn Denver Golden
- Hospitality
- Golden, CO
About this business
Location details
3301 Youngfield Service Rd, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This location did not meet up to my expectations for what i paid. The bedding was not clean and looked like it hadn't been changed. The tub was dirty and I had to clean it myself to even want to get in it to shower. There was not even a fan in the bathroom. I liked how quick the check in was and how friendly the staff was. I also liked when I needed something, they were quick to help.
Business response:
Thank you for your recent stay with us. We appreciate your feedback and this is defiantly not the experience we want you to have. I have shared your comments with our housekeeping staff. We do hope you give us another try next time your in town.
Pleasant One of two days no room service Shower water press fluctuating and goes hot to cold No frig or microwave I was double charged for the room. My credit card used to hold only was charged as well as another credit card that I asked the desk to charge it to. Caused me much grief as I had to cancell my original card and have my bank to deny the charge. This eas after explaining to desk person that I had been charged twice and she assured me it was corrected. It WAS NOT!! Location
Worked for the night but would not stay for an extended period. No hot water in our room, there was hair all over the bed we slept in, and insects in the bathroom. We were not on a ground floor, so it was very off-putting. Room was visually appealing, staff was friendly
Business response:
Thank you for your recent stay and for taking time to share your experience here with us. I'm sorry to hear that not everything about your stay was satisfactory. We sincerely hope that next time you come to town you'll consider staying with us again.
Okay as a last resort, but won't stay here again. The room was a bit dirty around the edges and the water in the shower didn't function properly. The walls are thin and you can hear conversations of the neighboring room.
Business response:
We're sorry for the issues you encountered and appreciate you having taken the time to write about your experiences. Your feedback back will help us correct these issues.
Fair Staff ignored me when I tried to check out, it is pet friendly, but the people next door left their pet locked in the hotel room and it barked for a long time.
Business response:
Thank you for taking time to leave a review. I'm sorry that not everything about your stay was satisfactory. I have shared your comments with my front desk team to help them understand the impact of their actions on guest perceptions. Thank you for taking time to share your thoughts.
Poor When my husband and I pulled in towarfd our room there were a lot of sketchy people waiting in their cars and people kept coming up to them and then getting out. It made me uncomfortable.
Business response:
Thank you for your comments. We are truly sorry that our hotel fell short of your expectations during your stay. We sincerely hope that next time your in town you will reconsider staying with us once again.
Poor The bedding had not been changed. Both beds had a lot of body hair in the sheets. It was visible the minute the bed was turned down.
Business response:
We're sorry not everything about your stay was satisfactory. We hope in the future you'll consider staying with us again.
Invest in nicer bedding and change and wash after every guest. The room, not so much. The beding was gross. There were black smudges on one of the bedspreads. My boyfriend decided it was probably washed and just stained. Then we pulled the sheets back and there was hair and dirt that we had to brush off. Both beds were the same. The thought of it grossed me out the entire night. I got up at 2:40 a.m. and couldn’t get back to sleep with the thought so we ended up leaving an hour later. No opportunity to enjoy the free breakfa... read more
Business response:
Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting or own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future.
Worst bed ever The bed Location and parking
Business response:
Sorry not everything about your stay was satisfactory.
Frequently asked questions about La Quinta Inn Denver Golden
How is La Quinta Inn Denver Golden rated?
La Quinta Inn Denver Golden has a 3 star rating with 7,144 reviews.
When is La Quinta Inn Denver Golden open?
La Quinta Inn Denver Golden is closed now. It will open tomorrow at 9:00 a.m.