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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My review I love the La Quinta try to book there whenever possible because of the breakfast and amen They took a 100$ deposit which I still haven't received back I liked everything except the breakfast which was one of the reasons I booked La Quinta it used to be a wonderful meal in the morning but was sadly mistaken as no more eggs or even sausage patties or links just a dismal gravy (cold) and dry biscuits
Business response:
Dear Guest, Thank you for your continued loyalty to La Quinta and for sharing your experience. We’re delighted you enjoy our amenities and overall comfort. We apologize for the breakfast not meeting expectations and for the delay in your deposit return — our team is addressing both concerns promptly. Sincerely, Hotel Manager
Disappointing $74 and the awful cigarette smell in the bedroom. The smell is pungent and it’s stuck in the room, walls, everywhere. If you don’t mind cigarette smell it’s an okay place for one night. Nice staff and good bathroom size / lighting
Very bad unkept place. We have pictures of numerous hazards in our room and around the property. We will never stay the Pool was disgusting and and not maintained (dark green) , electrical hazards, unsanitary practices regarding handling breakfast foods, staff was unhelpful and unpleasant. Shower rod fell and would not stay up, coffee provided in room was expired from 2022. The only redeemable piece of our stay was the bed was comfortable.
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We sincerely apologize for the many issues you encountered, including cleanliness, safety, and service concerns. Your comments are taken very seriously and will be addressed with our team to improve our property and guest experience. We regret your stay did not meet expectations. Sincerely, Hotel Manager
Poor
Not planing on returning It was dirty. The bottom of the tub was black. Sheets smelled like a cigarette. Noisy. Staff was nice
Business response:
Dear Guest, Thank you for your feedback. We are glad to hear that you found our staff to be nice. However, we sincerely apologize for the cleanliness and noise issues you experienced. Your comments are important to us, and we will address them with our team to ensure improvements are made. Sincerely, Hotel Manager
Disappointing
Very Poor
Ya you can, sike, The lady's in the front desk made me feel like I was disgusting, my son and I had been driving two days 500miles with little time outside of the car in all those miles, so ya I probably did need a shower and some zzz's but when I went to use my credit card it got declined, I asked if I could use cash or I could go put cash on a pay card. She said I can't take cash but any card will work. So I go put money on my cash app card and go back and when I handed her the card and she looks at me with a dumbfounded s... read more
Business response:
Dear Harrison, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, I’m saddened to hear that there was some confusion about payment methods for the room. We don’t accept cash app cards at the property because we have noticed a lot of complaints from guest not getting there deposits back for over 45 days. To keep our guests happy and not upset we no longer accept cash app cards. There is a sign by each card terminal that explains ... read more
Good location but our room was dirty, stained sheets, hair on the floor, paint was chipped, the door didn’t fully close. Dirty Great location, but very dirty
Business response:
Dear Anna, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, I’m saddened to hear that you felt the property was dirty. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns. Sincerely, Victoria Virgil
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,097 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open on Monday at 9:00 a.m.