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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad unkept place. We have pictures of numerous hazards in our room and around the property. We will never stay the Pool was disgusting and and not maintained (dark green) , electrical hazards, unsanitary practices regarding handling breakfast foods, staff was unhelpful and unpleasant. Shower rod fell and would not stay up, coffee provided in room was expired from 2022. The only redeemable piece of our stay was the bed was comfortable.
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We sincerely apologize for the many issues you encountered, including cleanliness, safety, and service concerns. Your comments are taken very seriously and will be addressed with our team to improve our property and guest experience. We regret your stay did not meet expectations. Sincerely, Hotel Manager
Poor
Not planing on returning It was dirty. The bottom of the tub was black. Sheets smelled like a cigarette. Noisy. Staff was nice
Business response:
Dear Guest, Thank you for your feedback. We are glad to hear that you found our staff to be nice. However, we sincerely apologize for the cleanliness and noise issues you experienced. Your comments are important to us, and we will address them with our team to ensure improvements are made. Sincerely, Hotel Manager
Disappointing
Very Poor
Ya you can, sike, The lady's in the front desk made me feel like I was disgusting, my son and I had been driving two days 500miles with little time outside of the car in all those miles, so ya I probably did need a shower and some zzz's but when I went to use my credit card it got declined, I asked if I could use cash or I could go put cash on a pay card. She said I can't take cash but any card will work. So I go put money on my cash app card and go back and when I handed her the card and she looks at me with a dumbfounded s... read more
Business response:
Dear Harrison, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, I’m saddened to hear that there was some confusion about payment methods for the room. We don’t accept cash app cards at the property because we have noticed a lot of complaints from guest not getting there deposits back for over 45 days. To keep our guests happy and not upset we no longer accept cash app cards. There is a sign by each card terminal that explains ... read more
Good location but our room was dirty, stained sheets, hair on the floor, paint was chipped, the door didn’t fully close. Dirty Great location, but very dirty
Business response:
Dear Anna, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, I’m saddened to hear that you felt the property was dirty. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns. Sincerely, Victoria Virgil
Bad
酒店很垃圾！ 价格贵、房间差，没有停车位，停车被拖走、被敲诈430美元！请大家以后不要住这家酒店！游泳池就是臭水沟！ 没有不错！
Business response:
Dear Zhongguo, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us, I’m saddened to hear that your vehicle was towed during your stay. There are signs around the property about parking and where to park at. Our pool pump went out and we are working on getting it back up and running. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to... read more
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,138 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open at 9:00 a.m.