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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The associate at check in was very helpful and professional No service. The tub was fubar.thw door had day lights coming in.silly lady doing the breakfast thing was late and hilariously rude. TV had no signal. No service I paid for service
Business response:
Dear Angel, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn Your feedback is very important to us, I’m saddened to hear that you had a issue with your television in the room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns. Sincerely, Victoria Virgil General Manager
Very Poor The bathroom tub was in dismal shape
Business response:
Dear Amelia, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn Your feedback is very important to us, I’m saddened to hear that you had a issue with the restroom. We are a older property and have been slowly doing renovations to update this property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns. Sincerely, Victoria Virgil General Manage... read more
Bad How rude the staff was
Business response:
Dear Miller, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. And I am saddened to hear that there was an issue with how you feel the staff was rude. Unfortunately payment for your room is due at the time of arrival and this is why the staff members had to come to the room to try and settle your payment. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences co... read more
Bad Staff Breakfast was alright
Business response:
Dear Jessica, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. And I am saddened to hear that there was an issue with how you feel the staff was rude. Unfortunately payment for your room is due at the time of arrival and this is why the staff members had to come to the room to try and settle your payment. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences c... read more
UFF They are charging me DOUBLE, you charged my card and so did they and it is the date they do not return my money. Please help me get my money back. the date is the day February 26 They are charging me DOUBLE, you charged my card and so did they and it is the date they do not return my money. Please help me get my money back. the date is the day February 26
Business response:
Dear Jose, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. And I am saddened to hear that there was an issue with the payment. Please reach out to the hotel so we can look into the possible double charge that you are experiencing, so we can get this fixed immediately for you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast optio... read more
Disappointing
Besides the room being smoked in and affecting my health we had a descent stay We asked for a non smoking room ....when I walked into the room. I could tell there had been previous smokers booked in the room. I asked for non smoking room due to being allergic to cigarette smoke it cause me health respiratory issues we called the front desk 3-4 times to ask for a different lower level non smoking room but did not get a pick up responce to our call to the front desk. I did express my displeasure the next morning at check out a... read more
Business response:
Dear Maria, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. Your feedback is very important to us. And I am saddened to hear that there was a issue with your room smelling like smoke. Unfortunately, not all our guest follow our policies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences concerning the breakfast options. Here at La Quinta Inns & Suites, we continuously strive to meet your needs... read more
Bad
Awful and disgusting The room was filthy, sticky stains on the sink, stains and dirt on the walls. The tub was crusty and had crumbs or some kind of debris all over. The wall to the toilet was rotted. The door was streaked with dirt and filth. The neighborhood was horrible with homeless people hanging out by the cars nothing
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,097 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open on Monday at 9:00 a.m.