This profile has been claimed by the business owner or representative.
La Quinta Inn Houston Cy-Fair
- Hospitality
- Houston, TX
About this business
Location details
13290 FM 1960, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
won't be back Do not stay here Exterior of facility is nasty. Cigarette butts and trash everywhere Vehicle broken into and vandalized. Staff knew it and never contacted me let my vehicle and remainder of contents stay open rest of the night until I found it. Lady acted like no big deal and I should have expected it. room had new paint
Business response:
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely Vik B. General Manager
1960 & 290 The front desk staff was nonchalant and not helpful. The room had bugs crawling around the door and the staff did not offer to spray or anything. The pool was littered with lots of leaves and debris. The price was ok for the property. I probably will not stay at that one again.
Business response:
Thank you for taking the time to leave your feedback. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service. We hope to see again. Sincerely Vik B. General Manager
Disappointing I didn’t like the location
Business response:
Thank you for taking the time to review us, we appreciate the feedback, and we look forward to welcoming you back in the future. Sincerely Vik B. General Manager
Poor It felt unsafe
Business response:
Thank you for taking the time to leave your feedback. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service. We hope to see again. Sincerely Vik B. General Manager
Disappointing Wi-Fi, Cleanliness, location The bed was comfortable
Business response:
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely Vik B. General Manager
Painful physical and mental memories. Fell in bathtub using YOUR idea of shower chair. It was a stool with loose legs and shade in different angles. When I sat on it I got hair washed and began to soap and the legs totally crashed in four different directions sending me to tub floor with ankle and knee bent under me slick and unable to get up without my husband’s full help. My knee and ankle still hurt and I still have bruises. I called the front fest to tell them and they could have cared less. I told them I would need to b... read more
Business response:
We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I sincerely hope you give us another try in the future to show you what we can do. Sincerely Vik B. General Manager
Okay
One of the worst hotels I have ever stayed. See above comments I requested a handicapped-accessible room but when I got to the property I was given a room on the 3rd floor that was not handicapped accessible . They did have an elevator but it was not working so I had to carry my luggage up 4 flights of stairs to get to my room. (My cardiologist would have been furious if he had seen me huffing and puffing) - of course, there was no bell hop or any kind of employee that would help me. I proceeded to take a shower (no bars to ... read more
Frequently asked questions about La Quinta Inn Houston Cy-Fair
How is La Quinta Inn Houston Cy-Fair rated?
La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews.
When is La Quinta Inn Houston Cy-Fair open?
La Quinta Inn Houston Cy-Fair is closed now. It will open at 12:00 p.m.